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Shaded band: the middle 50% of 70 posted support services roles in Richmond, Virginia rates. This role sits in the 50th percentile.
About the role
Pay for this role is about level with the Richmond, Virginia median for support services roles.
The Certified Medical Assistant provides direct patient care by collecting vital signs, documenting medical history, and assisting providers with examinations. They also perform clinical tasks such as administering medications, collecting laboratory specimens, and sterilizing medical instruments.
Thank you for considering a career at Bon Secours! Scheduled Weekly Hours
40
Work
Shift: All Work Shifts (United States of America) As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Certified
Medical
Assistant (CMA)
Urgent
Care -
Laburnum
Job
Summary: The Certified Medical Assistant - Urgent Care is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.
Essential
Functions: Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role. Identifies significant changes in patient condition through data collection and reports them to the provider. Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource. Demonstrates standards of excellence in care in all interactions, for both internal and external customers. Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs. Show patients to examination rooms and prepare them for the physician. Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
Education
High School/GED (required) Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina) In South Carolina (completion of one of the below is required) An accredited Medical assistant post-secondary education program A Career and technical education health sciences program approved by the South Carolina Department of Education A medical assisting program provided by a branch of the United States military A Medical assisting United States Department of Labor approved Registered Apprenticeship program A Training program that is delivered, in whole or in part, by a health care employer that aligns to a nationally accredited certification exam
Requirements
Candidates must have a high school diploma or GED and hold an active certification as a Medical Assistant (CMA, RMA, CCMA, NCMA, or NRCMA). Completion of an accredited medical assistant program and BLS certification are required or preferred depending on the specific location.
high school
professional certificate
Multitasking
Communication
Phlebotomy
Sterilization
Basic Life Support
Attention to detail
Patient care
Electronic medical records
Medication administration
Medical terminology
Vital signs measurement
Clinical documentation
Laboratory specimen collection
Patient interviewing
Urgent care procedures
Benefits
Dental insurance
Vision insurance
Medical insurance
Paid time off
Referral bonuses
Short-term disability
Long-term disability
Life insurance
Tuition assistance
Parental leave
Competitive pay
Professional development
Prescription coverage
Continuing education support
Incentives
403(b) with employer contributions
Mental health resources
FMLA leave
Backup care for children and elders
HSA/FSA options
Posting details
Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$19 - $29/hr
Location
Richmond, Virginia
Posted
Aug 19, 2026
Application
Employer website
Required
Licensing &
Certifications: Active
Medical
Assisting certification from one of the following (required): Certified Medical Assistant (CMA); American Association of Medical Assisting Registered Medical Assistant (RMA); American Medical Technologists Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA) Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT) (not accepted in the state of South Carolina) Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals (not accepted in the state of South Carolina) If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina) BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at
BSMH)
Experience: Completion of externship or clinical lab training (preferred) 1 year of recent
Medical
Assisting experience (preferred)
Skills &
Abilities: Record patients' medical history, vital statistics, or information such as test results in medical records. Interview patients to obtain medical information and measure their vital signs, weight, and height. Prepare and administer medications as directed by a physician. Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. Provide authorized prescription and drug refill information for pharmacies as directed by provider. Explain treatment procedures, medications, diets, or physicians' instructions to patients. Clean and sterilize instruments and dispose of contaminated supplies. Perform routine laboratory tests and sample analyses. Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Successfully completes skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds. Strong oral and written communication skills Ability to collaboratively work with patients, families, and teams within a high-volume environment. Medical terminology Attention to detail Ability to multitask Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)
Training: None Range:
Minimum
$19.03
Maximum
$28.54 Bon Secours is an equal opportunity employer. As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What We Offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status.
Department
Urgent Care RICH - Laburnum It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.
Market context
Support services roles in Virginia
Support-services roles in Virginia are often tied to steady staffing needs in clinics, hospitals, and other care settings, especially when teams need dependable help with patient flow and day-to-day operations. This role is competitive because it asks for a high school diploma, three years of clinical experience, current AHA BLS, and a recognized Medical Assistant Certification, while offering medical, dental, vision, retirement savings, and paid time off. Review the AI-summarized requirements and benefits here to save research time, then confirm your certification status and clinical experience match before applying.
