LPCC

• Documentation and treatment planning
• Complete accurate and timely documentation of patient encounters in the electronic health record.
• Document assessments, diagnoses, progress notes, treatment plans, risk assessments, referrals, and other required clinical information.
• Maintain documentation consistent with organizational policies, payer requirements, and applicable professional standards.
• Communicate treatment recommendations and relevant behavioral health information to appropriate members of the patient's care team.
• Maintain accurate and complete patient records.

• Integrated care and care coordination
• Collaborate with physicians, advanced practice providers, nurses, medical assistants, behavioral health providers, case managers, and other members of the healthcare team.
• Participate in coordinated treatment planning for patients with behavioral health and medical needs.
• Communicate with appropriate members of the care team regarding patient progress, barriers to care, and treatment recommendations.
• Assist patients with accessing behavioral health and community resources.
• Coordinate referrals to higher levels of behavioral health or psychiatric care when clinically appropriate.
• Participate in multidisciplinary case consultations, clinical meetings, and care coordination activities as needed.
• Support continuity of care between behavioral health, primary care, and outside healthcare providers.

• Crisis intervention and patient safety
• Respond appropriately to patients experiencing behavioral health crises.
• Conduct appropriate risk assessments and develop safety plans when indicated.
• Follow organizational procedures related to behavioral health emergencies.
• Coordinate with the Behavioral Health Director, medical providers, emergency services, or other appropriate resources when a patient requires a higher level of care.
• Follow applicable mandated reporting requirements.

• Quality management
• Participate in quality improvement activities related to behavioral health services and organizational performance goals.
• Support efforts to improve patient access, continuity of care, clinical outcomes, and patient experience.
• Participate in chart reviews, clinical meetings, case conferences, and other quality activities as assigned.
• Maintain professional knowledge and remain current with evidence-based practices within the behavioral health field.

• Patient and community relations
• Maintain professional and respectful relationships with patients, families, staff, community partners, and members of the public.
• Provide services in a culturally responsive manner that recognizes the diverse backgrounds and needs of the communities served.
• Work collaboratively as part of the Behavioral Health and interdisciplinary healthcare teams.
• Participate in community outreach, patient education, or organizational events as assigned.

• Hipaa, privacy, and compliance
• Maintain confidentiality of patient, employee, and organizational information.
• Access confidential information only as necessary to perform assigned job responsibilities.
• Comply with HIPAA, organizational privacy practices, corporate compliance requirements, and applicable behavioral health regulations.
• Maintain appropriate professional boundaries with patients and families.
• Report suspected unethical, fraudulent, unlawful, or unsafe activity according to organizational policy.
• Provide behavioral health services consistent with applicable professional standards and scope of practice.

Qualifications

• Education and experience
• Master's or doctoral degree meeting California requirements for licensure as a Licensed Professional Clinical Counselor.
• Previous experience providing psychotherapy, counseling, or behavioral health services preferred.
• Experience working in a community health center, FQHC, integrated healthcare environment, or with underserved populations preferred.
• Experience working with patients from diverse cultural, socioeconomic, and linguistic backgrounds preferred.
• Bilingual in Spanish, Tagalog, or another language commonly spoken by the patient population preferred.

• Knowledge, skills, and abilities
• Knowledge of behavioral health assessment, diagnosis, treatment planning, and psychotherapy.
• Knowledge of evidence-based counseling and behavioral health interventions.
• Knowledge of crisis intervention, suicide risk assessment, safety planning, and appropriate referral procedures.
• Ability to establish effective therapeutic relationships while maintaining appropriate professional boundaries.
• Strong verbal and written communication skills.
• Strong clinical documentation and organizational skills.
• Ability to manage multiple patient needs and priorities in a fast-paced healthcare environment.
• Ability to work independently and collaboratively as part of an interdisciplinary healthcare team.
• Ability to communicate effectively with patients of different ages, cultures, socioeconomic backgrounds, and levels of health literacy.
• Ability to maintain patient confidentiality and exercise sound clinical judgment.
• Basic computer skills and ability to document services using an electronic health record.

• Annual requirements, licensure, and certifications
• Current and unrestricted California Licensed Professional Clinical Counselor (LPCC) license issued by the California Board of Behavioral Sciences.
• Maintain all continuing education and professional requirements necessary to maintain active licensure.
• Current CPR certification as required by the organization.
• Complete required annual organizational, compliance, HIPAA, safety, and clinical trainings.
• Reliable transportation may be required for travel between Opsam Health locations based on operational needs.