Scheduling Coordinator

New Horizons In-Home Care·Medford, Oregon

$23 - $23/hrFull Time On Site 0-2 yrsPosted 21 days ago

Practice for this role

Scheduling Coordinator · $23 - $23/hr

How this role compares

Computed from live listings

+1% vs. median posted rate for support services roles in Medford, Oregon ($22.89/hr)

36 similar openings in the Medford area · median $22.89/hr

$13.00/hr · p10p90 · $150/hr

this role: $23.00/hrmedian $22.89/hr

Shaded band: the middle 50% of posted support services roles in Medford, Oregon rates. This role sits in the 50th percentile.

About the role

Pay for this role is about 1% above the Medford, Oregon median for support services roles.

The Scheduling Coordinator is responsible for matching caregivers with clients based on skill and availability while managing daily schedule changes. They also maintain accurate documentation and handle employee and client relations to ensure high-quality in-home care.

Scheduling Coordinator Hours of Work

Friday,
Saturday,
Tuesday,
Wednesday 7:30am-6:30pm Hi. We’re New Horizons In-Home Care. We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities, and medically fragile children. We’ve been providing care to the Oregon community for over 30 years. The Scheduling Coordinator role is essential in helping us deliver on our mission to empower well-being through comprehensive care and companionship. At New Horizons we know every client and every caregiver is unique, which is why caregivers are hand-picked for each client to ensure the best in-home care possible. In this position you will work collaboratively with other Scheduling Coordinators, Nurse Care Managers and Human Resources to coordinate, develop, and manage our In-Home Care client and employee schedules.
Why people love working at
New
Horizons: We’re a people first company. That means everyone earns a living wage with endless opportunities for growth within the company. We’re proud of our popular staff incentive program, where you can earn points for everyday successes. Cash in points for fun prizes—our prize catalog is filled with 10,000+ options! We provide countless opportunities to connect with fellow caregivers and staff through our online community platform and office parties. We encourage growth and education at New Horizons, offering scholarship opportunities and an annual $500 education credit—which you can use toward cooking classes, CPR certifications, wellness courses, and more.

Responsibilities

Match caregivers and clients based on skill level, personality & availability Track client and employee hours Fill open shifts Assist clients with schedule changes Handle employee sick calls Assist with client and employee relations Keep excellent documentation and records

Qualifications

Preferred knowledge of in-home care or healthcare field, CNA experience a plus Knowledge of scheduling in a healthcare related field is desired Self-starter who knows how to identify opportunities with recommended solutions Possess strong communication skills via phone, in person and in writing Ability to multi-task and stay calm in a fast paced environment while ensuring attention to detail Ability to work as a team player in high stress situations with a positive work ethic High school diploma/GED and at least 1 year of administrative experience Proficient computer skills in business applications (Microsoft Word, Excel, Internet Explorer) Typing and data entry skills (typing speeds over 40wpm will be helpful in this position) Position is not remote EEOC Statement New Horizons is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all aspects of the employment process, including the application process. If you need assistance in completing your application, please call (541) 687-8851.

Requirements

Candidates must have a high school diploma or GED and at least one year of administrative experience. Proficiency in Microsoft Office applications and strong communication skills are required, with healthcare scheduling experience preferred.

high school
Teamwork
Communication
Excel
Multi-tasking
Documentation
Scheduling
Microsoft Word
Customer service
Attention to detail
Data entry

Benefits

Scholarship opportunities
Staff incentive program
Living wage
Annual education credit

Posting details

Employment type: Full Time
Work arrangement: On Site
Experience: 0-2 yrs
Salary: $23 - $23/hr
Location: Medford, Oregon
Posted: Aug 19, 2026
Application: Employer website

Support services roles in Oregon

Support-services roles in Oregon are often driven by steady demand in schools, hospitals, and other care settings that rely on dependable day-to-day operations. These jobs can be competitive because employers usually look for reliability, a valid driver’s license, and the ability to pass a background check, while offering entry-level access with training, tuition reimbursement, and growth opportunities. Review the AI-summarized requirements and benefits here to save research time, and confirm your availability, driving record, and background-check readiness before applying.