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  3. Care Coordinator, Initiation Team
Humana logo

Care Coordinator, Initiation Team

Humana·Illinois

$53,700 - $72,600/yrFull TimeRemote Ok2-5 yrsPosted 20 days ago
Practice for this role

Care Coordinator, Initiation Team · $53,700 - $72,600/yr

How this role compares

Computed from live listings

  • -19% vs. median posted salary for behavioral health roles in Illinois ($66,000, n=2314)
  • 10 days median time this employer’s postings stay open (last 90 days)
$16,900 · lowesthighest · $13,000,000
this role: $53,700median $66,000

Shaded band: the middle 50% of 2,314 posted behavioral health roles in Illinois salarys. This role sits in the 32nd percentile.

About the role

Pay for this role is about 19% below the Illinois median for behavioral health roles.

The Care Coordinator will conduct health risk assessments and coordinate services for newly enrolled Medicaid members to ensure they receive appropriate care. This role involves proactive outreach, resolving barriers to care, and facilitating access to community resources through both telephonic and face-to-face interactions.

Become a part of our caring community Join Humana as a Care Coordinator and make a meaningful impact on the lives of Illinois Medicaid members.

As part of the Initiation Team supporting Humana's Illinois HealthChoice Medicaid Managed Care program, you will serve as one of the first points of contact for newly enrolled members.

You will proactively outreach to members, complete comprehensive Health Risk Assessments (HRAs), identify immediate healthcare and social service needs, and help connect members to appropriate services and resources.

Working closely with members during the early stages of their healthcare journey, you will help establish a strong foundation for ongoing care by coordinating initial support, addressing barriers to care, and facilitating access to needed programs and services.

If you are passionate about helping others navigate healthcare and community resources and ensuring a seamless transition into care management services, we encourage you to apply.

Visit Medicaid enrollees in their homes, Assisted Living Facilities, and/or Long-Term Care Facilities and other care settings – 75% local travel.

Ensure enrollees are receiving services in the least restrictive setting to achieve and/or maintain optimal well-being by assessing their care needs.

Identify and resolve barriers that hinder effective care.

Plan and implement interventions to meet care needs.

Coordinate services, monitors, and evaluates the case management plan against the enrollee's personal goals.

Ensure the enrollee is progressing towards desired outcomes by continuously monitoring patient care through use of assessment, data, conversations with members, and active care planning.

Assess and evaluates enrollee's needs via telephonic and face to face assessments and evaluations, to coordinate services and address enrollee needs.

Assist enrollee to remediate immediate and acute gaps in care and access.

Assist enrollee with filing grievances and appeals.

Provide information to enrollee related to MCO requirements, services, and benefits.

Provide enrollee with information and/or referrals to community resources.

Guide enrollees/families towards resources appropriate for their care.

Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams, and others involved in the enrollee’s care as appropriate and required by our comprehensive contract.

Requirements

Candidates must hold a bachelor's degree in a social science field or possess a valid Illinois LPN, LPC, or LSW license. Applicants are required to have at least one year of experience in healthcare or case management, specifically working with Medicare, Medicaid, or managed care populations.

  • bachelor degree
  • professional certificate
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Care coordination
  • Electronic medical records
  • Patient monitoring
  • Patient advocacy
  • Interdisciplinary collaboration
  • Case management
  • Care planning
  • Grievance resolution
  • Medicaid regulations
  • Community resource referral
  • Assessment planning
  • Health risk assessments
  • Healthcare navigation

Benefits

  • Dental insurance
  • Vision insurance
  • Medical insurance
  • Paid time off
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Paid parental leave
  • Company holidays
  • Paid caregiver leave
  • 401(k) retirement savings plan
  • Personal holidays

Posting details

Employment type
Full Time
Work arrangement
Remote Ok
Experience
2-5 yrs
Salary
$53,700 - $72,600/yr
Location
Illinois
Posted
Aug 21, 2026
Application
Employer website
Humana logo

Hiring organization

Humana

Humana will never ask, nor require a candidate to provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from...

IndustryInsurance
TypePublic Company
Size10,001+ employees
View profile

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Use your skills to make an impact Required Qualifications The Care Coordinator must meet one (1) of the following requirements: Bachelor's degree in social sciences, social work, human services, or a related field.

Unrestricted Licensed Practical Nurse (LPN) in the state of Illinois with one (1) year experience conducting comprehensive assessments and provision of formal service for the elderly.

Licensed Professional Counselor (LPC).

Licensed Social Worker (LSW).

The Care Coordinator must meet all following requirements: Must reside in the state of Illinois.

1+ years of experience in health care and/or case management.

1+ years of experience with Medicare & Medicaid recipients and/or long-term care and/or Home and Community based services and/or working with managed care organizations.

Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook.

Experience using a variety of electronic information applications/software programs including electronic medical records.

Additional Information

Workstyle/Travel: This is a Field position that requires 75% travel in the field to visit members.

Schedule

  • Monday - Friday 8am - 5pm CST but open to flexible work schedule. Possibility of working additional hours based on business needs. Driving This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher. TB This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
  • Work at
  • Home
  • Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of
  • Home or
  • Hybrid
  • Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$53,700 - $72,600 per year

Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us About Humana

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Market context

Behavioral health roles in Illinois

Behavioral health positions in Illinois often draw steady interest because employers look for licensed or graduate-prepared candidates who can work in clinical, community, or care-coordination settings. This role is competitive because the required background is specific—either a master’s degree in a human services field or an active Illinois RN license, with behavioral health experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your licensure, degree, and setting experience before applying.

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