Case Manager

Track and report client outcomes to ensure compliance with agency standards and multiple funding requirements.

Coordinate services with other staff, programs, and external partners to ensure clients receive holistic, integrated care.

Assist with budget adherence and meeting program performance goals.

Residential & Facility Support (Location Specific) Promote a calm, safe, and respectful environment within the program facility.

Supervise common areas, sleeping quarters, and outdoor spaces to ensure cleanliness, orderliness, and productive client engagement.

Monitor compliance with program rules and address behavioral or crisis situations promptly.

Observe and document client medication management (program-specific) and maintain accurate records.

Facilitate group sessions, workshops, and/or life skills activities as assigned.

Qualifications

Minimum 1 years of experience in case management, housing navigation, social service, outreach, homeless programs or residential program support preferred. Bachelor’s degree in social work, psychology, or related field strongly preferred. Knowledge of social services, housing programs, employment resources, and crisis intervention strategies. Strong interpersonal, communication, and organizational skills. Demonstrated ability to manage administrative tasks across multiple funding streams, ensuring compliance with program requirements and reporting standards. Proficiency with Electronic Health Records (EHR) systems, client tracking databases, and documentation standards. Understanding of program budgeting, cost allocation, and performance outcome tracking. Commitment to trauma-informed, client-centered, and culturally responsive practices. Veteran status is desirable but not required. Physical Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to sit, stand, and walk for extended periods throughout the workday. Frequent use of hands and fingers to handle, feel, or operate a computer, phone, and other standard office equipment. Ability to lift, carry, push, or pull up to 25 pounds occasionally. Must be able to travel to and from program sites, client residences, and community partner locations as required. Ability to conduct outreach and engagement activities in a variety of environments, including outdoor or community-based settings. Visual and auditory acuity sufficient to perform job duties, complete documentation, and interact with clients and staff. Work Environment Work is performed in both office and community-based settings. The office environment is generally quiet to moderate in noise levels with standard lighting and temperature conditions. The position may also require outreach in outdoor or residential environments, including shelters, encampments, and other community locations, where exposure to varying weather conditions and environmental factors can occur. This role involves regular interaction with individuals who may be in crisis or experiencing complex challenges, requiring emotional resilience, professionalism, and sound judgment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nation’s Finest is committed to providing equal employment opportunities to all qualified applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.