Case Manager

Services For The Underserved, Inc.·New York

$45,000 - $50,003/yrFull Time On Site 2-5 yrsPosted 17 days ago

Practice for this role

Case Manager · $45,000 - $50,003/yr

About the role

Pay for this role is about 35% below the New York median for similar positions.

The Case Manager provides comprehensive supportive services to clients at a family shelter, including intake, psychosocial assessments, and housing application assistance. They are responsible for monitoring client behavior, facilitating counseling sessions, and maintaining accurate documentation in compliance with regulatory standards.

Min USD $45,000.00/Yr. Max USD $50,003.20/Yr. Position Overview The Case Manager

Provides and coordinates client services for Harmonia Family Shelter. This position is located at East 31st street Manhattan Essential

Duties & Responsibilities

Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of residents rights and responsibilities, and grievance procedures. Conduct psychosocial, vocational/educational/educational, and housing assessments and documentation. Provide accurate, complete, and timely documantation of provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing Prepare housing applications and assist clients with housing applicatio/interview process. Monitor and assess client progression/regression in behaviot and/or appearance. Facilitate group and individual counseling, workshops, psych education, and recreational activities Conduct room /dorm visits/inspections to assess client personal hygiene, room cleanliness, andoverall ADL skills. Provide comprensive case management services to an assigned caseload. Develop initial service plans and conduct service pl;an reviews as needed for an assigned caseload. Provide referrals for in-house and community based medical, mental health, and supportive social services to assigned caseload as appropriate. Ensure that clients attend meals and maintain appropriate nutritional intake. Assist in building evacuation durinf fire drills and building emergencies. Minitor client medication compliance and collaborate with nursing staff . Refer vclients to appropriate community resources as needed. Maintain CPR/First Aid Certification. Maintain up to date, accurate, complete, and timely client chart documantationin compliance with DHS, OTDA. Facilitae discahrges & transfers. Attend staff meetinngs, case conferences, group supervision, trainings and escort clients to housing interviews. Comply with all SUS employee polisies & procedures. A work schedule that includes some weekends & evening hours is required. Benefits Overview: We offer attractive compensation with comprehensive benefits including Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays’

Qualifications

Requirements

GED or HS Diploma is required. Experience working with chronically homeless individuals or families. Ability to work independently and as part of a team, to individuals of diverse ethnicities, backgrounds, ages, and sexual preferences. Two yeasr experienc with homeless population.. Ability to work with a culturally diverse population. Familiarity with NYC public school system preferred. Experienc in residential setting, group work, case management and community outreach. Company Overview S:US IS AN EQUAL OPPORTUNITY EMPLOYER Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org. ID 2026-18833

Benefits

Dental Insurance
Life Insurance
Paid Holidays
Vision Insurance
Medical Insurance
Flexible Spending Accounts
Short-term Disability
Long-term Disability
Prescription Insurance
Paid Vacations
Credit Union
403(b)
Transportation Plan

Posting details

Employment type: Full Time
Work arrangement: On Site
Experience: 2-5 yrs
Salary: $45,000 - $50,003/yr
Location: New York
Posted: Aug 25, 2026
Closes: Aug 25, 2027
Application: Employer website

Case management demand in New York

Case manager roles in New York often reflect steady demand in social services and community support settings, especially for candidates who can work with diverse client populations. Competition can be stronger for applicants with bilingual English-Spanish skills, relevant case management or social services experience, and a clean, valid driver’s license. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show direct client-support experience and language proficiency.