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How this role compares

Computed from live listings

-26% vs. median posted rate for behavioral health roles in Baltimore, Maryland ($30.00/hr, n=155)
207 similar openings in the Baltimore area · median $30.00/hr

$6.00/hr · lowesthighest · $75.00/hr

this role: $22.21/hrmedian $30.00/hr

Shaded band: the middle 50% of 155 posted behavioral health roles in Baltimore, Maryland rates. This role sits in the 29th percentile.

About the role

Pay for this role is about 26% below the Baltimore, Maryland median for behavioral health roles.

The Care Coordination Associate assists permanency staff by coordinating health care services for children in out-of-home placements, including scheduling appointments and managing medical documentation. They also serve as a resource for navigating health systems and maintain accurate records in the MATCH and CHESSIE databases.

About HealthCare Access Maryland (HCAM)

HealthCare Access Maryland (HCAM) is a nonprofit organization dedicated to making Maryland healthier by connecting residents to health insurance coverage and providing comprehensive care coordination. Each year, HCAM assists over 80,000 individuals across the state, offering personalized guidance, health education, and advocacy to ensure every Marylander has an equal opportunity to achieve optimal health. healthcareaccessmaryland.org [https://www.healthcareaccessmaryland.org/who-we-are/?utm_source=chatgpt.com]

Job

Summary: Care Coordination Associate assist BCDSS permanency staff with coordinating health care services for children in out of home placement, including scheduling of appointments for routine medical, dental, mental health and specialty care as needed.

Duties and Responsibilities

Serve as a resource person for BCDSS permanency staff for navigating the medical, dental, and mental health systems.
Track health care services for children in out of home placement to assure their health needs are being met including retrieving medical documentation for medical case review
Identify health care resources and make referrals to appropriate agencies.
Teach and role model appropriate health-seeking behaviors to DSS staff, foster and kinship families
Participate in staff, community, professional and inter-agency meetings and conferences as necessary
Document assessments, activities, treatment plans, and resolutions in database.
Update medical information and MATCH database
Update medical information in CHESSIE
Answer the telephones and assist callers

Minimum Qualifications

Bachelor’s degree in social work or health related field
Experience in coordinating care/services for clients
Well developed interpersonal & communication skills
Proficient in MS Word, Excel, , Outlook and Gmail
Professional appearance and demeanor

Requirements

Candidates must hold a bachelor's degree in social work or a health-related field and possess experience in coordinating client services. Proficiency in Microsoft Office, strong communication skills, and the ability to manage multi-line phone systems are required.

bachelor degree
Outlook
Communication skills
Interpersonal skills
MS Excel
MS Word
Customer service
Care coordination
Database management
Resource navigation
Data entry
Gmail
Case management
Referral management
Medical documentation
Health education
Multi-line telephone system

Benefits

Health Savings Account
Dental insurance
Flexible Spending Account
Medical insurance
Sick leave
Life insurance
Short-term disability insurance
Long-term disability insurance
401k retirement plan
Vacation leave
Employer match
Personal leave
Mental health leave
Voluntary emergency savings fund

Posting details

Employment type: Full Time
Work arrangement: On Site
Experience: 0-2 yrs
Salary: $22 - $23/hr
Location: Baltimore, Maryland
Posted: Aug 26, 2026
Application: Employer website

Hiring organization

HealthCare Access Maryland

HealthCare Access Maryland (HCAM) is a nonprofit agency that plays a critical role in strengthening Maryland’s health care delivery system. Working with government and private-sector support, HCAM connects Marylanders to healthcare coverage, empowers those to utilize their...

IndustryNon-profit Organizations

TypeNonprofit

Size201-500 employees

View profile

Market context

Behavioral health roles remain steady in Maryland

Behavioral-health roles in Maryland are typically driven by ongoing demand in community programs, outpatient settings, and care teams supporting patients with complex needs. These positions can be competitive because employers often look for a high school diploma or GED, at least two years of related experience, and an active American Heart Association BLS certification. Review the AI-summarized requirements and benefits here to quickly compare fit, then confirm your certification status and recent experience before applying.

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Compensation In compliance with Maryland's wage transparency requirements, the compensation for this role has been included in the posting.
Additionally, the benefits package includes vacation, sick, personal, and mental health leave, a 401k retirement plan with employer match, medical, dental, life, short-term and long-term disability insurance, company-paid life insurance, voluntary life insurance options, Health Savings Account (HSA) and Flexible Spending Account (FSA) options, and a voluntary emergency savings fund with employer match.
EEO Statement HealthCare Access Maryland provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification.
Equal employment opportunity includes, but is not limited to, hiring, training, promotion, demotion, transfer, leaves of absence, and termination.
HealthCare Access Maryland takes allegations of discrimination, harassment, and retaliation seriously and will promptly investigate when such behavior is reported.
Safety & Health Responsibilities: HCAM is committed to providing and maintaining a safe, secure and healthy work environment for all employees, clients served, volunteers and visitors.
As part of this commitment, HCAM has developed safety, security and occupational health policies, practices, and standards.
With this understanding, all employees are required to: Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws; adhere to all HCAM and local safety plans, policies, practices and standards; be aware of and follow all safety rules of your work site; report any unsafe conditions or accidents to your supervisor; practice standard precautions (formerly universal precautions) at all times, and; participate in mandatory or available safety training.
PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk, hear and respond to customers and employees.
The employee frequently is required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee is occasionally required to walk and sit.
The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Care Coordinator Associate