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Shaded band: the middle 50% of 629 posted behavioral health roles in Los Angeles, California rates. This role sits in the 23rd percentile.
About the role
Pay for this role is about 30% below the Los Angeles, California median for behavioral health roles.
The Case Manager Navigator provides outreach, case management, and housing navigation services to chronically homeless individuals living in priority encampments. They work collaboratively within an interdisciplinary team to facilitate hotel placements and transition clients into permanent housing using a housing first model.
Role
Case
Manager
Navigator
Reports to:
Program
Manager
Location: E6 Olympic - 1625 W. Olympic Blvd.,
Suite 603,
Los
Angeles,
CA 90015
Schedule: Monday –
Friday, 8:00am – 4:30pm
Status: Full Time, Non-exempt (Hourly), Non-management
Benefits
Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc.
Summary
With the support of and in partnership with the E6 team, the inside Safe Case Manager-Navigator performs a variety of tasks to assist the most vulnerable and chronically homeless individuals living within the boundaries encampments identified and prioritized for hotel placements by the new Mayor’s Inside Safe initiative.
These teams are part of a new initiative by the Mayor’s office to expeditiously move individuals in priority encampments into hotels and provide ongoing case management and housing navigation in order to quickly match them and move them into appropriate permanent housing resources.
The Inside Safe case Manager will conduct outreach and also be responsible for the well being of client once they transition into their respective hotel placements.
The selected candidate will be responsible for identifying, engaging and providing support to homeless clients, including providing documentation support, case management, housing navigation, and connection to medical/mental health services.
Working as part of a team that will focus on specific encampments identified as high priority by the City and County, the selected candidate will work collaboratively to engage individuals that are living at these encampment sites, as well as provide linkage to housing by using a housing first model.
Essential Duties and Responsibilities 1.
Work as part of a team to engage and provide services to homeless individuals.
2.
Develop effective, trusting relationships with clients that facilitate provision of services.
3.
Interface with partners, including community health providers, the business community, and social service/housing providers to reduce the number of homeless people living in specific encampments 4.
Requirements
Candidates must possess a Bachelor's degree or two years of equivalent experience in homeless services. Proficiency in non-violent crisis intervention, knowledge of local social service agencies, and the ability to work in a field-based environment are required.
high school
bachelor degree
Case Management
Outreach
Time Management
Communication Skills
Computer Literacy
Crisis Intervention
Harm Reduction
Data Entry
Needs Assessment
Housing First Model
Interdisciplinary Collaboration
Client Advocacy
Housing Navigation
Documentation Support
Triage Planning
Posting details
Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$24 - $27/hr
Location
Los Angeles, California
Posted
Aug 26, 2026
Application
Employer website
Work in collaboration with other team members to remove barriers to permanent housing; e.g., acquisition of identification, legal aid, benefits assistance, life skills acquisition 5.
Provide initial contact, needs assessment and triage planning 6.
Assist all client obtain documents needed to complete housing applications 7.
Ensure that all clients have been link to all benefits for which they are eligible 8.
Identify housing stock to move individuals into housing as quickly as possible 10.
Maintain good relationship with landlords and developers 11.
Provide case management and aftercare/follow-up services to clients placed in permanent housing 12.
Maintain and record accurate electronic records, client files, and statistical information.
13.
Attend all case conference, staff meetings, trainings and retreats.
14.
Engage individuals using a harm reduction and housing first principles 15.
Work as part of a larger team composed five separate interdisciplinary teams.
16.
Work collaboratively as a team to identify appropriate services taking into account each individual’s physical and cognitive needs.
Qualifications
1. BA degree or two (2) years equivalent experience working within homeless services. 2. Demonstrated knowledge of and experience with the issues faced by the population served (homelessness, mental illness, substance abuse, medical issues, and domestic violence). 3. Working knowledge of social services agencies in Metro LA (SPA 4) and LA County agencies serving the homeless. 4. Excellent human relations/communication skills; ability to act in professional manner regardless of circumstances. 5. Skilled in non-violent crisis intervention. 6. Ability to self-motivate and organize time effectively and efficiently. 7. Computer literate; able to use computerized database system for information management. 8. Passion for working with the population served. 9. Ability to work as part of an interdisciplinary team Work Environment: Combination of field and office environment Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. On occasion walk or drive to different local sites. Will necessitate working in busy and loud environments. Will be exposed to elements like cold, heat, dust, noise and odor. May need to bend, stoop, twist, and sit throughout the day. EXPECTED BEHAVIORS OF ALL STAFF Act as a role model Demonstrate a sense of responsibility Continuously learn and improve Acknowledge your own areas of improvement Hear and provide honest, specific and direct feedback Create an environment where everyone is welcomed valued and respected Collaborate Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws. About the People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. Benefits & Perks Medical Insurance Vision Insurance Dental Insurance Retirement Planning (403b) & Matching Paid Holidays Paid Vacation Days Paid Sick Days Employee Assistance Plans (EAP) TELUS Health Flexible Spending Account (FSA) Basic Life / Accidental Death & Dismemberment (AD&D) Voluntary Short- and Long-Term Disability Voluntary Pet Insurance Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates
Market context
California behavioral health roles stay in steady demand
In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.
