Case Manager (Interim)

Ensure service delivery is consistent with ethical standards and a harm reduction, strength based, trauma informed framework.

Develop and maintain knowledge of available community resources.

Complete needs assessment and link clients to community resources.

Monitor ongoing participation in services/use of resources and facilitate problem solving to target barriers.

Accompany clients to linkage appointments when appropriate.

Teach prosocial and recovery skills (ie communication, problem solving, anger management skills) for long term stability in the community.

Engage and join with collaterals (family members, probation, court) as appropriate.

Provide education related to mental health recovery to better support clients.

Engage in client advocacy.

Conduct custody pick ups from LA county jails and accompany clients to court appearances.

Apply racial equity lens to all elements of clinical care.

Coordinate care with a multidisciplinary treatment team Actively contribute to planning and execution of clinical interventions in collaboration with the treatment team. Leverage unique skills and abilities of team members in service delivery. Participate in coordinated outreach and engagement efforts with treatment team. Collaborate with external partners (ie residential substance treatment facilities, primary care clinics, etc) to ensure high quality, integrated care.

Skills and Abilities Empathetic, strong communication and relationship-building skills Culturally competent: Understands and is sensitive to diverse backgrounds and needs Resourceful: Efficiently navigates and utilizes resources available Collaborative: Able to work in diverse teams to solve complex issues Adaptive to changing circumstances and client needs in a dynamic environment Strong critical thinking and problem solving skills, remains calm under pressure. Detail-oriented, organized and has strong time management skills.

Minimum Qualifications

Required: BA or BS in any field, and at least 1 year of case management experience, or in lieu of a BA, at least 2 years of case management experience. Case Manager I: Less than 2 years case management experience Case Manager II: 2 years case management experience Case Manager III: 3 or more years of case management experienc Experience working with culturally diverse populations. Valid CA driver’s license, proof of insurance and own vehicle required. Ability to transport clients in personal vehicle as needed. Must not be on any type of legal supervision (probation or parole). Verification of Employment Eligibility and Background Check Basic computer skills Preferred: Previous case management experience Lived experience with homelessness, mental health/substance use recovery or the criminal justice system Spanish speaking Experience working with the forensic and/or dual diagnosed populations. Experience working on an interdisciplinary team in a mental health or hospital setting. Supervisory Responsibilities None. Environmental Conditions (Working Conditions) Job duties are to be performed both in office and field settings. Physical Requirements The employee is expected to move about the worksite throughout the day, which may involve walking, standing, and climbing stairs, or using a mobility device, or similar. The employee is expected to drive, carry a maximum of 20 lbs, listen, and speak in order to complete job requirements. Mental Requirements The employee must be able to do any/all of the following: perform complex and varied tasks such as synthesizing information and making decisions without immediate supervision; handle routine distractions, interruptions, noise, and uncontrollable changes in priorities/work schedules; interact professionally and diplomatically in high-stress situations; create and follow plans; meet deadlines.