How this role compares

Computed from live listings

-35% vs. median posted rate for behavioral health roles in North Carolina ($27.50/hr, n=1619)
5 similar openings in the Cullowhee area

$2.50/hr · p10p90 · $250/hr

this role: $18.00/hrmedian $27.50/hr

Shaded band: the middle 50% of 1,619 posted behavioral health roles in North Carolina rates. This role sits in the 25th percentile.

About the role

Pay for this role is about 35% below the North Carolina median for behavioral health roles.

The Direct Support Mentor provides direct care and support to individuals with disabilities while serving as a mentor and coach to new staff members. They are responsible for implementing person-centered plans, ensuring residential cleanliness, and assisting with daily living activities and community integration.

We are hiring for

Direct
Support
Mentor
Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides support for people and/or groups of people with disabilities both in residential and day settings by performing and leading by example in carrying out Direct Support job responsibilities. Serves a mentor, trainer, lead and coach to Direct Support Employees. Responsible for carrying out mentorship responsibilities for new Direct Support Employees to ensure thorough training and abilities. Assists with ensuring staff coverage of all three shifts as scheduled by the Residential Team Leader or as necessary due to scheduled staff not being able to work. At certain residences, the employee may be required to reside (sleep over) if he/she works a special schedule and/or work week. Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and supports. Implements services and supports to address the person’s goals and desired outcomes as identified through each person’s Person Centered Plan. Relies on knowledge, experience, and judgment to complete tasks with supervision and direction from the Residential Team Leader.
Rate of pay: $18.00/hour
Sign-on bonus: $3,000.00 First shift with shift coverage duties for all shifts, including weekends.
Responsibilities
Include: Assists people supported to identify personal outcomes that best suit his or her personal interests, cultural background, and desires for the future. Assists the Interdisciplinary Team in identifying supports needed for personal outcomes to be realized. Understands and promotes the people supported’s goals, as well as personal dignity, respect, individualism and quality of life. Provides opportunities for choice, and encourages people supported to make choices, and to exercise control over themselves and their environment. Reports all incidents of people supported abuse, neglect or exploitation immediately Ensures and assists with the cleanliness of group home by completing Environmental Assessments, work orders for maintenance needs, monitoring cleanliness of company vehicles and keeping home and grounds clean. Supports people supported in eating, resting, dressing, bathing, grooming, toileting, playing, and working, according to each person’s abilities and interests. Helps people supported develop healthy personal and social habits. Prepares, assists and instructs people supported in food preparation and cleaning of residences and vocational program areas. Supports people supported in identifying and acquiring valued social roles in integrated community settings, including, but not limited to opportunities for membership in local groups, clubs, and organizations. Instructs and assists people supported using techniques and strategies designed to improve sensory motor and perceptual motor development, perception, memory, language, cognition, and social and emotional development. Works with each person receiving services to increase motivation; provides consistent reinforcement to learning, continuous assessment of level of functioning, and continuous feedback to each individual for all learning activities. Trains people supported in self-medication administration according to company policy. This job description in no way states or implies that these are the only duties I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or I am directed to perform a specific task by my supervisor. When I have questions about my responsibilities and/or my job duties, or when I see or hear things that I do not understand, I will consult my supervisor, other members of management. The ideal candidates for this mid-level position are patient, compassionate, nurturing and have a calming demeanor in times of stress.

Benefits

Paid Time Off
Health Insurance
Wellbeing Programs
Employee perks and discount program
401(k) retirement savings program
Chronic Disease management programs
Free CPR training
First aid training
Job-specific training
Payactiv

Posting details

Employment type: Full Time
Work arrangement: On Site
Experience: 0-2 yrs
Salary: $18 - $18/hr
Location: Cullowhee, North Carolina
Posted: Aug 27, 2026
Application: Employer website

Hiring organization

RHA Health Services, LLC

At RHA Health Services, the people we serve and support are at the very center of everything we do. Founded in 1989, RHA began as a small provider of support services to people with intellectual and developmental disabilities in North Carolina. Over the years, we have expanded...

IndustryIndividual and Family Services

TypePrivately Held

Size5,001-10,000 employees

View profile

Market context

Behavioral health roles in North Carolina

Behavioral health employers in North Carolina often look for licensed or credentialed clinicians, and this role requires registration with the North Carolina Substance Abuse Professional Certification board. These positions can be competitive because employers may prefer a bachelor’s degree and want candidates who can work within treatment, documentation, and care coordination expectations. Review the AI-summarized requirements and benefits here to save time, and confirm your credential status before applying.

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Must have a High school diploma or (GED). Prefer experience working with IDD individuals. Least one year of experience working with the population served. Must have a valid driver’s license (this is a condition of employment) including personal vehicle insurance coverage. Must maintain proficiency in company sponsored training and certifications and privileging as required. Maintain CPR and First Aid certification , Med Tech and NCI certifications and other core competency training that may be specified and/or required by future company regulations or service definitions of service being provided Depending on service being provided must be clinically supervised by a qualified professional according to supervision requirements as specified by licensure or certification requirements of appropriate discipline or service being provided. Must be able to demonstrate proficiency in CPR from floor level. Practicing CPR skills will require you to work on your hands and knees, bending, standing and lifting. Must meet conditions of employment by agreeing to criminal record check, pre-employment drug screening, healthcare registry check, and motor vehicle registry check.
Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.
We offer the following benefits to employees:
Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program
Wellbeing
Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About
RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Direct Support Mentor