Build your resume in your free account, then run the resume checker for an instant score plus healthcare-specific findings on licensure and clinical experience.
Shaded band: the middle 50% of posted administration roles in Saint Paul, Minnesota rates. This role sits in the 22nd percentile.
About the role
Pay for this role is about 32% below the Saint Paul, Minnesota median for administration roles.
Performs a wide range of laboratory services including phlebotomy, specimen processing, and ECG tracings while managing workflow and patient documentation. Acts as a resource for hospital staff regarding specimen handling and ensures accurate patient identification and order clarification.
HealthPartners Regions is hiring for a Laboratory Services Technician I.
Position Summary: Statement:
The Lab Services Technician will provide a wide range of laboratory services including specimen collection, client service and reception desk duties, ordering/ scheduling/ billing functions, laboratory testing, phlebotomy, dispatching, specimen processing, centrifuging, delivery of specimens to appropriate lab/ department and assuring proper efficiency and workflow management and ECG tracings. Position will also serve as a resource for questions from hospital and clinic staff regarding specimen handling and processing.
Minimum Qualifications
Education, Experience or Equivalent Combination:
None
Licensure/ Registration/ Certification:
None
Knowledge, Skills, and Abilities:
Knowledge of medical terminology
Ability to communicate professionally with personnel throughout the medical center.
Knowledge of customer service skills to interact with other medical personnel and patients.
Ability to read, write and communicate effectively in English.
Ability to exhibit professional behavior and standards.
Ability to display attention to detail.
Ability to provide consistency with detailed documentation.
Ability to collect blood samples through capillary or venipuncture techniques
Ability to properly use centrifuges and process specimens for lab testing.
Ability to perform 12-lead ECG and identify life-threatening arrhythmias.
Ability to follow policies and procedures
Ability to use a computer terminal and navigate hospital computer systems and related hardware/software.
Ability to represent the Pathology Department, troubleshoot problems and do basic triaging of situational management.
Ability to perform additional tasks or duties as assigned by Laboratory Leadership
Preferred Qualifications
Education, Experience or Equivalent Combination:
High school diploma or equivalent
Requirements
Requires the ability to perform phlebotomy and ECGs, along with strong communication and computer skills. A high school diploma or equivalent is preferred, and a phlebotomy certificate is strongly recommended.
high school
professional certificate
Communication
Troubleshooting
Documentation
Phlebotomy
Triage
Customer service
Attention to detail
Workflow management
Computer literacy
Data entry
Safety compliance
Medical terminology
Laboratory testing
Specimen processing
ECG tracings
Posting details
Employment type
Part Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$21 - $31/hr
Location
Saint Paul, Minnesota
Posted
Aug 27, 2026
Application
Employer website
Health care experience to include phlebotomy
Completion of a health care program (e.g. CMA, EMT, Paramedic, phlebotomy)
Licensure/ Registration/ Certification:
Phlebotomy Certificate strongly recommended
Knowledge, Skills, and Abilities:
None
Essential duties
1. (100%) – Performs laboratory service technician functions
Clarification of patient orders
Supports patient by identifying themselves by name, department and purpose of visit at entry and exits with statement of support or identification of further patient needs (AIDET-acknowledge, introduction, duration, explanation, thank you)
Accurate patient identification, documentation and verification per policy
Must be able to perform phlebotomy, specimen processing, and ECGs according to established policies and procedures
Floats to help in unassigned duties if workload and competency allow
Participates in training of new staff on LST functions
Uses, maintains, and troubleshoots laboratory instrumentation and supplies following established policies and procedures as competency allows
Triages order requests for LST services
Coordinates lab orders as able to avoid multi-sticks for patient
Ability to perform computer applications necessary for operations in assigned duties (i.e. , EPIC Beaker, Muse, Rover)
Processes specimens per policy and procedures (centrifugation, aliquot’s, STAT versus routine prioritization and distribution to testing sites)
Troubleshoots problems with specimen requirements and ordering procedures, documents resolutions and notifies leadership or designee if applicable
Works with other pathology departments ensuring that the patient specimen has been properly triaged to allow all provider testing ordered is completed
Analyzes the acceptability of laboratory specimens (including labeling requirements for patient identification) and accompanying requisition forms using the established quality control and quality assurance guidelines, implements follow-up actions as needed
Triage specimens to maximize workflow and minimize the turnaround times to perform testing for Stat, OR, ED or other critical care areas
Detects, troubleshoots and occasionally resolves procedural difficulties or inoperable equipment to ensure accurate patient results/services
*Job description rankings/percentages are intended to reflect normal averages over an extended period of time, and are subject to daily variances. Quality and efficiency standards should at no time be compromised to meet the average expectations expressed above. Job descriptions are subject to change to accommodate organization or department needs.
Organizational expectations
Values
All colleagues are expected to live our values
Excellence
We strive for the best results and always look for ways to improve.
Compassion
We care and show empathy and respect for each person.
Partnership
We are strongest when we work together and with those we serve.
Integrity
We are open and honest, and we keep our commitments.
Additional Expectations
Complies with safety instructions, observe safe work practices, provides input on safety issues, and promotes a safe work environment.
Maintains regular and timely attendance.
Protects confidentiality.
Demonstrates participation in and support of the organization's Corporate Integrity Program by participating in compliance-related education and training and complying with the organization's policies and procedures.
Timely completion of all mandatory education and organizational requirements (i.e., licensure/certification, Employee Health and Wellness requirements, annual training, etc.)
Population specific competencies
YesNoDoes this employee have direct patient contact?X
Anticipates the needs of the population in providing culturally responsive care and develops an individualized plan for patients and families (uses interpreter services as appropriate).
Follow age specific phlebotomy and patient interaction techniques as covered in training
Interactions with patients, family members, and colleagues follow HealthPartners values and department specific guidelines (AIDET, patient experience principles…)
Leadership responsibility
Please describe the degree to which the position directs the work of others or coordinates workflow of a clinic, department, or functional area. If applicable, indicate the number of people and the titles for which this position directly and/or indirectly directs the work of others or coordinates workflow.
None
Critical Job Demands
Section
1: Place an “X’ next to ONE of the terms that best describes the frequency for each of the Critical Demands.
Critical Demands
N/A: 0%
Rare: 1-5% (Up to a 1/2 hour)
Occa: 6-33% (1/2 hour to 3 hours)
Freq: 34-66% (3 to 5½ hours)
Cont: 67-100% (5½ to 8 hours)
Standing - Remaining on one's feet in an upright position at a workstation without moving about. xWalking - Moving about on foot. xSitting - Remaining in a seated position. x Squatting - Assuming or maintaining a crouching position with the knees bent. x Reaching - Stretching out or extending to touch or grasp. x Lifting - Raising or lowering an object from one level to another (includes upward pulling). x Carrying - Transporting an object, usually holding it in the hands or arms, or on the shoulder. x Pushing/Pulling – Exerting force upon an object so that the object moves away/towards from the force. x Handling/Fingering – (includes typing, computer work, gripping, grasping, and pinching) x
Section
2: Place an “X” next to ONE of the terms that best describes the Strength Rating for this job classification which is expressed by one of five terms: Sedentary, Light, Medium, Heavy, and Very Heavy.
Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally
activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. xLight Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated
Light
Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work. Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Medium Work. Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Heavy Work.
Note
During any patient handling task, if any caregiver is required to lift more than 35 lbs. of a patient’s weight, assistive transfer devices should be used for the transfer.
HAZARD ASSESSMENT FOR PERSONAL PROTECTIVE EQUIPMENT (PPE) Please contact the employer Employee Health & Safety (EHS) with any questions or assistance related to the completion of the Hazard Assessment for Personal Protective Equipment (HAPPE) Form.RELATED TO: Hazardous Substances and Harmful Physical AgentsYesNoTask DescriptionPotential HazardHazard controlPPE Required
X
Working with box cutters, knives or other sharp cutting devices.Penetration
Cut away from body.
Use proper tool for the job.
Safety knife or safety box cutter
Cut resistant gloves
Other ___________________
X
Working with liquid chemicals, acids, or caustics (Examples
Working near MRI.Trauma resulting from missile effect
Restrict access
Screening
Signage
X
Moving equipment/supplies.Strain, Sprain
Proper body mechanics
Get additional help
Get Ergonomic help from EOHS.
X
Dealing with agitated persons or disturbances.Workplace violence, bodily injury, body fluid exposure
Training in verbal de-escalation techniques.
Code Green procedure
Gloves (Clean)
Barrier Gown or fluid resistant Lab Coat
Hazard assessment for personal protective equipment (Ppe)related to
Infectious AgentsYesNoDescriptionPotential HazardHazard controlPPE Required PERFORMING OR ASSISTING WITH THESE TASKS:
x
Potential for splash of blood/body fluid to face and clothing
examples but not all inclusive: suctioning, wound irrigation, eye & ear irrigation, close contact (within 3 ft.) of patient with frequent, productive cough, sigmoidoscopy, cystoscopy, colonoscopy.
Exposure to infectious agents
Hand hygiene before and after task
PPE
Facial protection (mask plus goggles OR face shield)
Gloves (Clean)
Barrier Gown if anticipate splash
x
Activity that requires touching patient’s non-intact skin or mucous membranes.
Exposure to infectious agents
Hand hygiene before and after task
PPE
Gloves (Clean)
x Activity that includes touching patient’s blood/body fluid or contaminated items or environment, examples, but not all inclusive: disposal of urine, blood canisters.
Exposure to infectious agents
Hand hygiene before and after task
PPE
Use of Spill kits (as needed)
Gloves (Clean)
Barrier Gown if anticipate splash
Facial protection (mask plus goggles OR face shield) if anticipate splash
x Performing duties with sharp devices that could result in exposure to blood or body fluids.
Exposure to infectious agent/Sharp injury
Use of sharps safety devices
Avoid re-capping needles
Proper disposal of sharps at point of care
For reusable sharp, use safe transporting practices
Use neutral zone for passing sharps
PPE
Gloves (Clean vs. Sterile depends on the procedure)
Facial protection (mask plus goggles OR face shield) if anticipate splash
x Entering rooms where patients with airborne diseases are treated. Exposure to Infectious Agent/inhalation
Mask patient
Place patient in airborne infection isolation room if available
Limit entry into room
Keep door closed
PPE
Follow communicable disease guidelines and tuberculosis control plan to determine if n95 respirator, papr, or surgical mask is needed
x Work with specimens from patients with airborne diseases.
Exposure to infectious agent/Inhalation
PPE
Biological Safety hoods/cabinet instrumentation with automated/closed sampling mechanisms
N95 respirator or PAPR x
1. Procedures that enter deep tissue or body fluid, including but not limited to
Central IV insertion, placing a catheter or injecting material into the spinal canal or subdural space (myelogram, lumbar puncture, spinal/epidural anesthesia), breast biopsy, temporal artery biopsy, bone marrow biopsy, OB vaginal delivery, incision & drainage.
Exposure to infectious agents
Hand hygiene before and after procedures
PPE
Gloves (Sterile)
Barrier Gown: Facial protection (mask plus eye protection or face shield plus mask required during these procedures)
x
2. a. Procedures that enter
subcutaneous tissue or are located
in the skin structure, including but
not limited to
Excision of mole, lump, or bump
Excision of lipoma or sebaceous cyst, vasectomy
Exposure to infectious agents
Hand hygiene before and after procedure
PPE
Facial protection (mask and eye protection required during these procedures if anticipate splash)
Facial protection (mask and eye protection required during these procedures if anticipate splash)
x
3. Handling Lab specimens in a laboratory
Exposure to infectious agents
Hand hygiene after removing gloves
PPE
Biological Safety hoods/cabinet
Splash guard
Instrumentation with automated/closed sampling mechanisms
Lab Coat (fluid resistant)
Gloves (Clean)
Facial protection (mask plus eye protection or face shield plus mask required during these procedures)
Other tasks with identified safety, health or infectious hazards requiring PPE?YesNoTask DescriptionHazardHazard controlList PPE required
Click here to enter text.
Click here to enter text.Click here to enter text. Click here to enter text.
Click here to enter text.
Click here to enter text.Click here to enter text. Click here to enter text.
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits
Designed to Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
Market context
Minnesota administration roles need certified experience
In Minnesota, administration roles in healthcare often stay competitive because employers look for candidates who can keep patient flow organized while supporting clinical teams in busy offices. This role stands out for requiring current phlebotomy and CPR/BLS certification plus at least one year of healthcare experience, so applicants should confirm those credentials are current and tailor their resume to show fast-paced medical office experience. Job requirements and benefits on this platform are AI-summarized from the original job description, helping candidates review key details faster.
