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  3. Service Coordinator I (Blended Case Management)
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Service Coordinator I (Blended Case Management)

UPMC·Erie, Pennsylvania

Full TimeOn Site0-2 yrsPosted 11 days ago
Practice for this role

Service Coordinator I (Blended Case Management)

How this role compares

Computed from live listings

  • 61 similar openings in the Erie area · median $48,000

About the role

The Service Coordinator will provide comprehensive case management services, including assessment, service planning, and advocacy to help individuals achieve recovery goals. They will work collaboratively with support systems to connect clients to community resources and address social determinants of health.

Do you have a desire to coordinate, advocate, and facilitate services to help individuals achieve their health, social, and personal goals efficiently and effectively?

Do you enjoy an ambulatory, community, and flexible work environment?

Are you an individual with a bachelor’s degree with major course work in sociology, social welfare, psychology, gerontology, anthropology, other related social sciences, criminal justice, theology, nursing, counseling, or education?

UPMC Western Behavioral Health at Safe Harbor is seeking a passionate Service Coordinator I to support our vibrant Blended Case Management team!

Blended Case Management (BCM) is a supportive, individualized service that helps children, adolescents, and adults with mental health or behavioral challenges access community resources, coordinate care, and achieve personal recovery goals.

As a Service Coordinator I, you will provide comprehensive case management services that focus on assessment and service planning, care coordination, advocacy, monitoring and evaluation, crisis and safety planning, education and support, and connecting individuals to community programs, resources, and services as needed.

Working collaboratively with individuals and their support systems, you will help identify needs, remove barriers, and address social determinants of health through a recovery-oriented approach that integrates mental health and overall health care.

Your efforts will center on developing targeted, measurable, and achievable goals that promote stability, independence, and success while empowering individuals to believe that recovery is possible and within reach for everyone.

This position is eligible for the Erie County Human Services Cohorts (HSC) Initiative!

This program is focused on growing and retaining the workforce for local agencies addressing mental health, substance use disorders, and social drivers of health.

Designed to strengthen the county’s behavioral health system, this program offers incredible benefits, including up to $45,000 in educational loan repayment, a $5,000 stipend and access to cohort sessions for skill-building and networking!

Key Information: Schedule: Ambulatory Monday- Friday 8:30am to 5:00pm with occasional flexibility to work non-traditional hours to meet the needs of clients.

On Call: Availability Required for weekends, holidays, and evenings in a rotating system

Requirements

Must have a completed bachelor's degree in above mentioned fields (pending graduates welcome to apply!) Valid driver's license Clearances: Act 31, Act 33, Act 34, Act 73 Must be able to meet conditions of mandatory agency offered training post hire by determined deadlines At Safe Harbor we’re proud to offer a supportive and nurturing work environment where your professional growth is a top priority. Our Total Rewards Program goes beyond healthcare, providing comprehensive benefits to support your overall well-being. To further invest in your future, we are excited to offer a sign-on bonus of $3,000! If you’re passionate about making a real, tangible difference in the lives of those in our community, we warmly invite you to apply today!

Responsibilities

Coordinates mental health services, leading advocacy and promoting recovery through independent judgment and discretion. Develop and implement comprehensive service plans in collaboration with individuals, families and support systems. Facilitates interdisciplinary meetings, ensuring individuals needs are met and services are accessible. Provide support connecting individuals with internal and external resources. Maintain accurate records, participate in training and stay up to date on best practices and recovery-orientated services.

  • Bachelor's Degree in a Human Services field such as Social Work, Psychology or Counseling required.
  • Other fields of study may be considered with coursework of at least 12 credits in Human Services.
  • One-year related experience preferred.
  • Prior experience working in community settings preferred.
  • Safe driving record required.
  • Attention: Bachelor level transcripts must be attached wiht application for consideration.
  • Licensure, Certifications, and Clearances: Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) Cardiopulmonary Resuscitation (CPR) Comprehensive Crisis Management (CCMC) Driver's License Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

Benefits

  • Healthcare
  • Professional growth opportunities
  • Sign-on bonus
  • Stipend
  • Total rewards program
  • Educational loan repayment

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Location
Erie, Pennsylvania
Posted
Aug 27, 2026
Application
Employer website
UPMC logo

Hiring organization

UPMC

UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the...

IndustryHospitals and Health Care
TypeNonprofit
Size10,001+ employees
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Market context

Behavioral health roles in Pennsylvania

Behavioral health employers in Pennsylvania often seek candidates with direct patient care experience, and roles can be more competitive when applicants also bring phlebotomy certification or experience in crisis, detox, or acute psychiatric settings. This posting requires a high school diploma or GED plus at least one year of patient care experience, and the listed requirements and benefits are AI-summarized from the original job description to save you research time. If you’re considering applying, review whether your experience matches the setting and be ready to highlight any behavioral-health or phlebotomy background.

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