Client Care Coordinator

HELP USA·New York

$37 - $37/hrFull Time On Site 2-5 yrsPosted 12 days ago

Practice for this role

Client Care Coordinator · $37 - $37/hr

How this role compares

Computed from live listings

+21% vs. median posted rate for behavioral health roles in New York ($30.27/hr, n=3658)

$1.00/hr · lowesthighest · $42,250/hr

this role: $36.71/hrmedian $30.27/hr

Shaded band: the middle 50% of 3,658 posted behavioral health roles in New York rates. This role sits in the 63rd percentile.

About the role

Pay for this role is about 21% above the New York median for behavioral health roles.

Provide counseling and support services to families experiencing homelessness, focusing on mental health, trauma, and family dynamics. Conduct psychosocial assessments and collaborate with a multidisciplinary team to ensure positive outcomes for clients.

Program

Hamilton Hotel | 30 Hamilton Place, Manhattan, NY 10035 What You’ll Do Do you want to help families experiencing homelessness get their lives back on track? If so, this is the job for you! As a Client Care Coordinator at one of our shelters for families with children, you’ll help families in crisis with mental health, domestic violence, and substance abuse counseling; work with children who have experienced trauma and may have other special needs; and fortify the strengths of each family. You’ll complete psychosocial assessments and participate in our multidisciplinary team approach to service to ensure positive outcomes for the families we serve. And you’ll gain supervised clinical hours needed to advance in your career.

You’re a great fit for this role if you have: Current LMSW or LMHC license. Compassion and respect for parents and children who are experiencing homelessness. Knowledge of child and adolescent development, emotional/behavioral health, mental health, parent-child relationship family dynamics, and diagnostic classification.

It would be helpful (but not required) if you have: Bilingual (English/Spanish), since many of our clients are native Spanish speakers. Compensation Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws. We Have GREAT BENEFITS! Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution. Generous Paid Time Off! 401(k) with Company contribution, even if the employee doesn't contribute. And More!

Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness. EOE. A Drug-Free Workplace.

Requirements

Candidates must hold a current LMSW or LMHC license. Knowledge of child and adolescent development, mental health, and family dynamics is required.

postgraduate degree
Multidisciplinary team collaboration
Crisis intervention
Trauma-informed care
Child development
Psychosocial assessments
Substance abuse counseling
Mental health counseling
Family dynamics
Adolescent development
Domestic violence counseling
Diagnostic classification

Benefits

401(k)
Health insurance
Dental insurance
Vision insurance
Paid time off

Posting details

Employment type: Full Time
Work arrangement: On Site
Experience: 2-5 yrs
Salary: $37 - $37/hr
Location: New York
Posted: Aug 28, 2026
Application: Employer website

New York client care roles stay competitive

In New York, Client Care Coordinator roles often draw candidates with social work or counseling credentials, especially when child development and family dynamics are part of the work. This role is competitive because it requires a current LMSW or LMHC, a master’s degree, and bilingual English-Spanish skills are preferred. Review the AI-summarized requirements and benefits here to quickly confirm licensure fit, then prepare examples of client coordination and family-centered support before applying.