Build your resume in your free account, then run the resume checker for an instant score plus healthcare-specific findings on licensure and clinical experience.
Shaded band: the middle 50% of 1,078 posted behavioral health roles in Georgia rates. This role sits in the 17th percentile.
About the role
Pay for this role is about 55% below the Georgia median for behavioral health roles.
The Case Manager provides ongoing supportive case management to individuals with long-term mental illness to help them achieve treatment goals. They are responsible for maintaining accurate clinical documentation, participating in interdisciplinary meetings, and facilitating community outreach to support client transitions.
Job DetailsJob Location
Kingsland,
GA 31548Position
Type:
Full
TimeEducation
Level: 4
Year
DegreeSalary
Range: $18.00 - $18.00
HourlyJob
Shift: MorningUnder general supervision, Provides on-going supportive and/or case management functions to individuals having long-term mental illness in accordance with the problems, needs, and strategies identified within the service plan in order to help the clients achieve the stated goals and objectives. Participates in regular interdisciplinary staff meetings with the interdisciplinary team to best help consumer, including Behavioral Health Specialists, counselors, Staff Psychiatrist, Registered Nurses, quality assurance specialists, paraprofessionals. Gathers information for assessment of needs and treatment planning, assisting individuals and connecting them with service options, engagement in services, transitions in services or providers.
Essential
Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Productivity Records services accurately that related directly to the treatment outcomes, within approved timeframes. Completes required documentation according to agency standard. Maximum face to face ratio 50 individuals to 1 Care Manager. Frequency in which individuals are seen is based on current Gateway policy for Level of Care. Additional contacts may be either face to face or telephone collateral contact, depending on the individuals support needs. More than 50% must be face to face. At least 28 hours of a 40 hour work week should be providing direct documented service. Documentation and Compliance Records services accurately that relate directly to the treatment outcomes, within approved timeframes. Completes required clinical documentation according to agency standards. Maintain all documentation in accordance with applicable policies, laws and instructions. Ensure that all services provided are within the guidelines and document care in compliance with agency requirements and standards. Ensure that all notes are in Care Logic and signed within 24 hours of service delivery. Authorization is checked and if needed is completed prior to service provision. Maintain a minimum chart audit score of 70% or better for all consumers on case-load. Ensure all weekly reports are addressed and corrected as necessary within timeframe specified by supervisor. Billed Staff Hours in comparison to Target Staff Hours must be at least at 100%. Treatment plans and orders for services must be signed on the same day as admission or change. Treatment plans and comprehensive assessment documents are sent to a licensed supervisor for review and second signature. Failed Activities and Failed Claims must be resolved and cleared in less than 5 days. Staff cancellation rates must be less than 5%. Must be in compliance with Human Resources requirements with all trainings (including Relias). Community Outreach Collaborate with behavioral health providers and the community through regular meetings in order to engage and transition consumers throughout systems of inpatient and or community care. Corporate Responsibilities Treat those we serve, co-workers and supervisors with respect. Provide high quality customer service focused on outcomes of improved health. Carry out job responsibilities in a competent and ethical manner. Utilize our resources effectively, efficiently and without abuse. Contribute to an environment that encourages passion, creativity and team work.
Requirements
Candidates must hold a Bachelor's degree in a relevant field such as Psychology, Social Services, or Social Work. A valid Georgia driver's license is also required for the position.
bachelor degree
Communication
Documentation
Compliance
Interpersonal skills
Treatment planning
Listening skills
Goal setting
Crisis intervention
Interdisciplinary collaboration
Mental health support
Case management
Community outreach
Behavioral health
Clinical documentation
Client assessment
Empowerment skills
Posting details
Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$18 - $18/hr
Location
Kingsland, Georgia
Posted
Aug 31, 2026
Closes
Oct 31, 2026
Application
Employer website
QualificationsRequired
Knowledge &
Skills: Working knowledge of the nature of serious mental illness; self-help techniques, provides enhance consumers empowerment skills and successful community living, community resources and information on specific topics, as assigned. Knowledge of consumers’ rights; agency and federal policies, procedures and guidelines. Knowledge of client record documentation requirements; and implementation of client services plan development. Knowledge of crisis intervention protocol; Knowledge of individual and group therapy techniques, family dynamics, skills building and support groups; Observe, record and report on an individual’s functioning; Ability to read and understand assessments, evaluations, observation, and use in developing treatment plan. Ability to document comprehensive information for intake and annual update requirements; Ability to assist consumers cultivate their independence, self-confidence, and self-esteem. Ability to empower other individuals with disabilities to explore new options, resources, relationships, feelings, attitudes and rights. Ability to effectively interact and communicate with consumers and their families in diverse populations. Ability to communicate effectively, verbally and in writing, to maintain confidentiality, and to work independently under general supervision. Ability to demonstrate strong interpersonal and “Listening” skills. Ability to Establish and prioritize goals and objectives of assigned program. Ability to assist consumers with successfully acquiring all income, entitlement benefits and health insurance for which the individual is eligible. Ability to facilitate relationships between Gateway, consumer families/legal guardians and various social service community resources, such as housing assistance, healthcare, job training and placement and substance abuse support groups.
Competencies
Communication Accountability/Responsibility Cooperation/Teamwork Creative Thinking Customer Service Dependability Flexibility Initiative Analytical Thinking Job Knowledge Judgement Professionalism Quality/Quantity of Work Goal Orientation
Stress
Management
Planning/Organization
Required
Education &
Experience: Bachelor’s degree from an accredited program in a relevant field (Psychology, Social Services, Social Work, etc.) Must possess a valid GA Driver’s license.
Market context
Behavioral health roles in Georgia
Behavioral health roles in Georgia are often competitive because employers look for candidates with a master’s degree in a related field or an active Georgia nursing license, plus prior behavioral health experience; inpatient experience is especially valued. Benefits commonly include medical, dental, vision, paid time off, and a 401(k) with company match. Review the AI-summarized requirements and benefits here to save time, then confirm your fit against the original posting before applying.
