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Lifepoint Health·Raleigh, North Carolina
Assessment Coordinator
Computed from live listings
The Assessment Coordinator assesses callers to determine appropriate psychiatric services and schedules initial assessments for patients. They also manage the admission process, maintain patient records, and provide clerical support to the care coordination team.
Schedule: Full-time, 9a-5:30p
Your experience matters
Triangle Springs is part of Lifepoint Health [https://lifepointhealth.net/locations], a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others.
As an Assessment Coordinator joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you’ll contribute
Assess walk‑in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments for individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders.
Answer inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments for callers seeking treatment.
Collaborate with business office staff to ensure an efficient admission process and refer or triage patients to other treatment sources when appropriate.
Provide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system.
Maintain an appropriate stock of forms and supplies to support the Care Coordination Department.
Check in patient belongings, process consent forms, and coordinate admission paperwork.
Schedule assessment appointments, orient patients to units and outpatient programs, assist with discharges, and send documentation to referral sources within required timeframes.
Perform other duties as assigned.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
High School Diploma or GED preferred.
Basic Life Support certification is required within 30 days of hire.
Experience: Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred. Must have strong clinical assessment skills.
More about Triangle Springs
Triangle Springs is a 77- bed behavioral health hospital that has been offering exceptional care to the Raleigh community for over 8 years. We are proud to be recognized as Joint Commission Accredited and Psych Armor Certified.
"Triangle Springs Hospital is an Equal Opportunity Employer. Triangle Springs Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier.
Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities.
We believe that success is achieved through talented people.
We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
We employ and provide care to people from all walks of life.
We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.
Candidates should have a high school diploma or GED and possess strong clinical assessment skills. A Basic Life Support certification is required within 30 days of hire, and prior experience in a psychiatric healthcare facility is preferred.
Market context
Behavioral health employers in North Carolina often look for licensed or credentialed clinicians, and this role requires registration with the North Carolina Substance Abuse Professional Certification board. These positions can be competitive because employers may prefer a bachelor’s degree and want candidates who can work within treatment, documentation, and care coordination expectations. Review the AI-summarized requirements and benefits here to save time, and confirm your credential status before applying.