Case Manager II

3.

Assists clients with navigating public benefits, health insurance, housing and Coordinated Entry systems, identification/documentation needs, and other resources necessary to support discharge planning and long-term stability.

4.

Coordinates referrals, linkages, crisis response, and follow-up with hospitals, healthcare providers, housing providers, behavioral health services, and other community partners to support continuity of care and successful transition from Medical Respite.

5.

Collaborates closely with the Medical Respite interdisciplinary team, including nursing, behavioral health, case management, and other program staff, to identify barriers, coordinate services, and support client-centered goals and discharge planning.

6.

Supports client autonomy and informed choice while using engagement, problem-solving, and de-escalation strategies to address barriers, crises, and changing client needs.

7.

Maintains timely, accurate, and complete case documentation and records in accordance with agency, program, funder, and applicable regulatory requirements.

8.

Tracks client progress, follows up on referrals and service connections, communicates significant changes to appropriate team members, and modifies service plans as necessary.

9.

Participates in interdisciplinary case consultation, team meetings, and coordination with community partners to promote effective service delivery and continuity of care.

Other duties as assigned.

Physical requirements

CPR

Yes

Driving

No: Operating specialized machinery (additional assessment may be required)

No: Walking or standing > 2 hours/shift

Yes: Lifting up to 25lbs without assistance

Yes: Lifting up to 50lbs without assistance

No: Physically restraining clients

No

Catholic Charities is an equal opportunity employer.

Job Description: Updated: 9/2/2026

Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.