Case Manager

Services For The Underserved, Inc.·New York

$45,000 - $55,000/yrFull Time On Site Remote friendly 2-5 yrsPosted 6 days ago

Practice for this role

Case Manager · $45,000 - $55,000/yr

How this role compares

Computed from live listings

-26% vs. median posted salary for behavioral health roles in New York ($60,660, n=3638)

$2,000 · p10p90 · $84,500,000

this role: $45,000median $60,660

Shaded band: the middle 50% of 3,638 posted behavioral health roles in New York salarys. This role sits in the 24th percentile.

About the role

Pay for this role is about 26% below the New York median for behavioral health roles.

The Case Manager provides comprehensive support to clients by developing individual service plans and facilitating access to community resources. They also perform crisis intervention, maintain detailed service documentation, and collaborate with therapeutic teams to ensure quality care.

Min USD $45,000.00/Yr. Max USD $55,000.00/Yr. Position Overview Location

Brooklyn, NY Case Manager ensures the best quality of care and services for program consumers in a Certified Community Behavioral Health Clinic (CCBHC). "CCBHCs are designed to provide a comprehensive range of mental health and substance use disorder services, particularly to vulnerable populations with the most complex needs".
SCOPE
OF
ROLE:The ideal candidate will provide Case Manager services to clients within the scope of the clinic and be creative, innovative, open to change.
Essential
DUTIES &
RESPONSIBILITIES: Provide case management to assigned caseload Develop and monitor individual service plans in conjunction with agency consumers Assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up Assist agency consumers with problem solving and crisis intervention Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary Act as advocate for consumer as appropriate; encourage and support self-advocacy Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care Documentation of all services in compliance with agency standards Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration Liaison to community-based services and groups including civic, social service government, and business organizations Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action This role is comprised of 75% field work, travel is required, driving is not required Other duties as assigned.
Benefits
Overview:
We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

Qualifications

REQUIRED EDUCATION AND EXPERIENCE Bachelor's Degree in Human Services or related field. 2 years’ experience with individuals with mental illness, substance abuse issues and/or a history of homelessness. Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System. PREFERRED QUALIFICATIONS & SKILLS Master’s Degree in Human Services or related field. Bilingual English/Spanish is a plus. Company Overview S:US IS AN EQUAL OPPORTUNITY EMPLOYER Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org. ID 2026-18886 Work Location In Person

Requirements

Candidates must possess a Bachelor's degree in Human Services or a related field and have at least two years of experience working with individuals facing mental illness, substance abuse, or homelessness. Proficiency in standard computer software and the ability to conduct field work are also required.

bachelor degree
postgraduate degree
Case Management
Advocacy
Documentation
Problem Solving
Crisis Intervention
Microsoft Excel
PowerPoint
Microsoft Word
Service Planning
Mental Health Support
Windows Operating System
Daily Living Skills Assistance
Referral Network Development
Substance Abuse Support

Benefits

Dental Insurance
Life Insurance
Paid Holidays
Vision Insurance
Medical Insurance
Flexible Spending Accounts
Short-term Disability
Long-term Disability
Prescription Insurance
Paid Vacations
Credit Union
403(b)
Transportation Plan

Posting details

Employment type: Full Time
Work arrangement: On Site
Experience: 2-5 yrs
Salary: $45,000 - $55,000/yr
Location: New York
Posted: Sep 3, 2026
Closes: Sep 3, 2027
Application: Employer website

Case management demand in New York

Case manager roles in New York often reflect steady demand in social services and community support settings, especially for candidates who can work with diverse client populations. Competition can be stronger for applicants with bilingual English-Spanish skills, relevant case management or social services experience, and a clean, valid driver’s license. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show direct client-support experience and language proficiency.