The Community Health Worker (CHW) is responsible for helping patients and their families to navigate and access community services, other resources, and adopt healthy behaviors.
The CHW supports providers and the Case Managers through an integrated approach to care management and community outreach.
As a priority, activities will promote, maintain, and improve the health of patients and their family.
CHW provides social support and informal counseling, advocates for individuals and community health needs.
FLSA Status Non-Exempt
Salary Range
$26.00 - $30.00 per hour Reports To Licensed Clinical Social Worker Direct Reports None Location Salinas, CA Travel Up to 80% Work Type Regular Schedule Full Time Position Description:
Educating members about ECM services, assisting them with enrollment and serving as the primary liaison between the member and any services they may need.
Support individuals and family as they navigate the health care system and transition to improvement in self-care and health care management.
Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement.
Provide ongoing follow-up, basic motivational interviewing, and goal setting with patients/families.
Helping bridge conversations with members and remove barriers that prevent them from accessing health and social services; and conduct face-to-face outreach to panel of members for appointment scheduling, needs assessment, and care gap closure.
Meeting member in clinic, facility or at home to help identify social determinants of health impacting member’s health and general well-being.
Collaborate with the full care team to create an individualized, linguistically and culturally appropriate care plan for every enrolled member.
Assists members in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms.
Facilitates communication between all parties (members, families, colleagues, and community-based organizations) as needed.
Documents interactions with members and on behalf of members in medical record Follow – up with patients via phone calls, home visits and visits to other settings where patients can be found.
Help patients set personal health related goals and attend appointments.
