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Southwest Network logo

Case Manager

Southwest Network·Phoenix, Arizona

$20 - $25/hrFull TimeOn Site0-2 yrsPosted 5 days ago
Practice for this role

Case Manager · $20 - $25/hr

How this role compares

Computed from live listings

  • -38% vs. median posted rate for behavioral health roles in Phoenix, Arizona ($32.43/hr, n=221)
  • 588 similar openings in the Phoenix area · median $32.22/hr
$3.00/hr · p10p90 · $250/hr
this role: $20.00/hrmedian $32.43/hr

Shaded band: the middle 50% of 221 posted behavioral health roles in Phoenix, Arizona rates. This role sits in the 25th percentile.

About the role

Pay for this role is about 38% below the Phoenix, Arizona median for behavioral health roles.

The case manager will collaborate with a clinical team to support adults with serious mental illness by coordinating care and developing individualized service plans. They will also provide supportive services to help members achieve recovery goals, including employment, independent living, and community engagement.

Join the AMAZING team at Southwest Network! Conveniently location at Loop 101 and I10 Freeways.

Starting pay $20-$25/hour, depending on experience.

Overview

As a case manager at one of our adult outpatient clinics, you will work collaboratively with a clinical team to engage, educate, and support adults living with a serious mental illness. You will coordinate their care with behavioral, medical and other providers. This will include helping them acquire and utilize skills necessary to become self-sufficient and to manage—and enjoy—their lives.

As an employee, you will receive the following benefits

  • This position is offered at a fair, competitive salary.
  • Affordable healthcare plans: Medical, Dental & Vision
  • Health Savings and Flex Spending account options
  • Virta diabetes program
  • Hinge Health
  • Paid sick, vacation and holiday time: 10 paid holidays per year!
  • Tuition reimbursement
  • Retirement plan (403b) with company match
  • Disability insurance
  • Basic life insurance with the option to purchase supplemental insurance
  • Employee Assistance Program
  • Employee Discounts
  • Bilingual Stipend

Job Summary

You will participate in the assessment and development of an individualized service plan, then implement identified services, which will help members meet their needs and goals for recovery. You will partner with members to develop a role for themselves outside of their mental illness, while focusing on expected outcomes of increased employment, meaningful community activity, independent living status, and social network.

You will also provide supportive services including, but not limited to assistance in maintaining, monitoring and modifying covered behavioral health services, interacting with the member, their family or other involved parties to maintain or enhance member functionality, and identifying necessary resources to meet members’ needs.

Minimum Qualifications

  • Master's or bachelor's degree in a behavioral health or related field
  • Bachelor's degree in a non-related field PLUS one-year related experience
  • Associate degree in any field PLUS one-year related experience

Requirements

Candidates must possess at least a high school diploma with three years of related experience, or a degree in a behavioral health or related field. Additionally, applicants must hold valid CPR, First Aid, and Therapeutic Options certifications, along with a valid driver's license.

  • high school
  • associate degree
  • bachelor degree
  • postgraduate degree
  • Documentation
  • Communication skills
  • Interpersonal skills
  • Customer service
  • Problem-solving
  • Critical thinking
  • Care coordination
  • Time management
  • Clinical assessment
  • Crisis intervention
  • Case management
  • Behavioral health
  • Microsoft office
  • Resource identification

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$20 - $25/hr
Location
Phoenix, Arizona
Posted
Sep 3, 2026
Application
Employer website
Southwest Network logo

Hiring organization

Southwest Network

Founded in 1999, Southwest Network operates seven top-rated mental and behavioral health facilities in Maricopa County, Arizona and an Administrative Headquarters in Phoenix. We provide integrated mental health and primary care services for adults, as well behavioral health...

IndustryMental Health Care
TypeNonprofit
Size201-500 employees
View profile

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  • High school diploma or equivalency certificate PLUS three years' related experience
  • Must maintain current CPR, First Aid, and Therapeutic Options certifications (offered through Southwest Network)
  • Must maintain a valid Arizona driver's license and car insurance
  • Must be at least 21 years of age.
  • Must have the ability to maintain excellent member and family relationships and provide excellent customer service
  • Requires effective written, verbal, and interpersonal communication skills
  • Ability to stay organized and have critical thinking, time management and problem-solving skills are a must
  • Ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.)
  • Ability to type 25 to 40 WPM is preferred
  • Must be proficient in Microsoft Office software
  • Must be able to utilize the internet and various web browsers
  • When you consider everything—the salary, the benefits, the ongoing training and support we offer, and the impact you’ll have on the lives of others—it could be the right opportunity for you.

    Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

    Southwest Network is an equal opportunity employer.

    Market context

    Arizona case managers are in steady demand

    In Arizona, case manager roles are commonly tied to healthcare, behavioral health, and social service settings, where employers look for candidates who can coordinate care, document accurately, and communicate well across teams. These roles are competitive because they often require both a related degree or human service experience and practical skills like Microsoft Office proficiency and reliable transportation. Before applying, compare the AI-summarized requirements and benefits here with the original posting so you can quickly confirm fit and save research time.

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