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Shaded band: the middle 50% of 765 posted behavioral health roles in Connecticut rates. This role sits in the 23rd percentile.
About the role
Pay for this role is about 32% below the Connecticut median for behavioral health roles.
The Administrative Assistant provides essential clerical and operational support, including scheduling appointments, managing client records, and coordinating care with providers. They are responsible for maintaining office inventory, performing data entry in the EHR system, and facilitating client orientation to program services.
Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD)
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Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) is an award-winning, nationally and locally recognized leader in substance use disorder and behavioral health treatment in Southeastern Connecticut. We are proud recipients of the Eastern CT Chamber of Commerce 2026 Best Place to Work, a Hartford Courant Top Workplace award, 2023 Non-Profit of the Year and 2023 Executive Director of the Year honors from the Greater Norwich Area Chamber of Commerce, and recognition as a Top Tier organization and a Recovery Friendly Workplace.
We are seeking an organized and dependable Administrative Assistant to provide clerical and administrative support ton our Lebanon Pines campus— playing an essential role in keeping daily operations running smoothly and ensuring clients and staff are well supported.
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What We Offer
Competitive pay and comprehensive benefits
Multiple Medical Plans to fit your needs and budget
Dental & Vision Insurance
403(b) Retirement Plan with 10% employer match at 1 year
Vacation and Sick accruals
11 paid Holidays
40 hours of paid Education/Training annually
Paid Licensure Reimbursement
Meaningful work making a lasting difference in the lives of individuals in recovery
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What You'll Do
As an Administrative Assistant, you will be a key point of contact and support for clients, staff, and providers at your assigned facility — handling a wide range of clerical, scheduling, and coordination tasks that keep the program running efficiently and clients connected to the care they need.
Responsibilities
include:
Orient clients to office hours, program rules, and the availability and limitations of program services
Perform administrative support tasks including filing, record keeping, answering calls, faxing, checking email, and ordering, organizing, and managing office supplies
Requirements
Candidates must possess a High School Diploma or GED and one to three years of related experience. A valid driver's license and proficiency in Microsoft Office Suite are required to perform the duties of the role.
high school
Communication
Inventory Management
Customer Service
Time Management
Organizational Skills
Record Keeping
Scheduling
Data Entry
Microsoft Office Suite
Electronic Health Record
Insurance Verification
Office Administration
Clerical Support
Trauma-informed Care
Benefits
Dental Insurance
Paid Holidays
Vision Insurance
Medical Insurance
Paid Training
Employer Match
403(b) Retirement Plan
Licensure Reimbursement
Vacation Accrual
Sick Accrual
Paid Education
Posting details
Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$19 - $20/hr
Location
Lebanon, Connecticut
Posted
Sep 8, 2026
Application
Employer website
Maintain and stock inventory and supplies
Receive, sort, and distribute mail
Communicate, consult, and coordinate client care with other providers as needed
Perform data entry into the agency Electronic Health Record (EHR) system as needed, including insurance verification and address verification
Complete applications for client participation in state assistance programs
Set up in-person and virtual appointments and follow-up appointments as directed
Notify clients of upcoming appointments
Arrange transportation for all non-emergent appointments, including coordination through Veyo
Secure all payor authorizations for services provided through the facility, including insurance and food stamp verification and authorization
Transport and deposit funds; Maintain appropriate documentation and supporting financial recordkeeping procedures.
Perform various administrative tasks, as assigned.
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What You'll Need
High School Diploma or GED required; one to three years of related experience.
Valid Driver's License with the ability to drive a company vehicle required.
Proficiency with Microsoft Office Suite and applicable software
Strong organizational and time management skills, with the ability to prioritize tasks and maintain an organized physical and electronic environment
Friendly, patient, and empathetic approach when interacting with clients and colleagues
Ability to work both independently and collaboratively in a fast-paced environment
Commitment to trauma-informed care, recovery-oriented practice, and SCADD's values of diversity, equity, and inclusion
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Why SCADD?
Since 1966, SCADD has remained at the forefront of substance use disorder treatment, continuously evolving to meet the needs of individuals, families, and communities across Southeastern Connecticut. We believe in second chances and the power of recovery — and our administrative team plays a vital role in making that mission possible every single day. When you join SCADD, you join a team that shows up with hope, connection, and purpose.
If you're ready to bring your organizational skills to work that truly matters, we want to hear from you.
Apply today at careers.scadd.org
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SCADD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. A pre-employment drug screen, conducted by a qualified lab, is required in accordance with Connecticut law.
Monday - Friday, 8: 00am-4:00pm
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Market context
Administrative support roles remain steady
In Connecticut, Administrative Assistant roles are typically in steady demand across schools, clinics, and other office settings, especially when bilingual communication is needed. These positions are competitive because employers often look for candidates who can handle scheduling, records, and day-to-day coordination while being fluent in English and Spanish and comfortable with Microsoft Office. Review the original posting carefully and tailor your resume to show one year of office experience, then use the AI-summarized requirements and benefits here to save time comparing fit before applying.
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