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The Jewish Board logo

Case Planner

The Jewish Board·New York

$25 - $25/hrFull TimeHybrid0-2 yrsPosted 1 day ago
Practice for this role

Case Planner · $25 - $25/hr

How this role compares

Computed from live listings

  • -16% vs. median posted rate for behavioral health roles in New York ($30.21/hr, n=3643)
$1.00/hr · lowesthighest · $42,250/hr
this role: $25.27/hrmedian $30.21/hr

Shaded band: the middle 50% of 3,643 posted behavioral health roles in New York rates. This role sits in the 33rd percentile.

About the role

Pay for this role is about 16% below the New York median for behavioral health roles.

The Case Planner provides safety-focused assessments and counseling services to at-risk families within their homes and communities. They are responsible for maintaining case records, collaborating with external service providers, and ensuring the health and well-being of children on their caseload.

Purpose statement

  • Preventive Services help keep children safe from abuse, neglect and maltreatment and help them remain at home and in their communities. We partner with at-risk families by assisting them to develop the skills to manage crisis and maintain safety and stability by offering a range of clinical and concrete services to help them thrive. Our culturally competent staff addresses the individual needs of the child, each family member residing with the child, and their social economic environment. Families are seen primarily in their homes and communities.
  • Position
  • OVERVIEW: The Case Planner works with the entire family in evidenced based or non-evidenced based model programs. The Case Planner makes safety-focused assessments of the child and family, and provides counseling services, advocacy and refers for concrete services to help stabilize the environment, improve family well-being, and to reduce the future need for child welfare involvement.
  • KEY
  • Essential
  • FUNCTIONS: Provide Child Welfare Preventive Services exclusively or primarily within the client’s home and community. Assess and address any safety and risk concerns related to children’s health, safety and well-being. Evaluate living conditions of clients through home base contacts. Provide supportive case work counseling to children and family members. Identify and provide access to specific concrete services and community resources, when necessary or requested Collaborate with external resources in the family’s ecology e.g. school, medical provider, mental health providers, CPS worker, probation, extended family and community members, etc. May conduct specialized groups for children, adolescents, parents, etc. Attend conferences at ACS offices and other community-based meetings. Complete weekly progress notes in CONNECTIONS and enter data into PROMIS Complete and update timely Family Assessment Service Plan Reports (FASP). Attend ACS and JB trainings as required. Carry caseload size as identified by program service model. Assess and refer children and families to supportive and concrete services, i.e. mental health, substance abuse, housing, financial assistance, legal, etc. Participates in internal and external continuous quality improvement projects. Monitor children regarding their medical needs, such as compliance with periodic physicals and immunizations Participate in Family Team Conferences (FTCs). Performs outreach to communities and establish linkages with other groups, individuals or organizations which may be helpful to clients. Complete agency internal Incident Reports in Alltrac system. Assess level of interactions of all family members in household including other adults frequenting the home. Make report to State Central Registry when required. Identify and monitor high risk families on caseload who are at high risk of abuse, neglect and further system involvement. Maintain the case records consistent with JBFCS and ACS standards. Work a hybrid schedule based on program needs

Who We Are

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Requirements

Candidates must hold a Bachelor's or Master's degree in Psychology, Social Work, Counseling, or a related field. Proficiency in Microsoft Office and the ability to travel within New York City are required.

  • bachelor degree
  • postgraduate degree
  • Advocacy
  • Documentation
  • Counseling
  • Collaboration
  • Data entry
  • Risk assessment
  • Crisis intervention
  • Case management
  • Family therapy
  • Community outreach
  • Social work
  • Early childhood development
  • Microsoft office
  • Family assessment
  • Child welfare

Benefits

  • Paid time off
  • Life insurance
  • Disability insurance
  • Tuition assistance
  • Flexible spending accounts
  • Employee assistance program
  • Pension
  • Sick days
  • Dental plan
  • Continuing education opportunities
  • Medical plan
  • Vision plan
  • Paid agency holidays
  • Educational loan forgiveness
  • 403(b) retirement benefits

Posting details

Employment type
Full Time
Work arrangement
Hybrid
Experience
0-2 yrs
Salary
$25 - $25/hr
Location
New York
Posted
Sep 10, 2026
Application
Employer website
The Jewish Board logo

Hiring organization

The Jewish Board

For 150 years, The Jewish Board of Family and Children’s Services has been empowering New Yorkers through innovative, high-quality mental health, housing, and social services. With compassion and expertise guiding our work, we serve over 45,000 people of all ages and backgrounds...

IndustryMental Health Care
TypeNonprofit
Size1,001-5,000 employees
View profile

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  • Additional tasks as assigned
  • CORE
  • COMPETENCIES for the position include: Basic social work knowledge and understanding of stages of change Ability to provide in-home child welfare services Ability to establish rapport and therapeutic relationship with families Understanding of the use of family therapy principals to provide services (preferred) Understanding of early childhood development and related theories and models of practice (preferred) Strong Assessment skills to evaluate dynamics and interactions within the family (preferred)
  • Education /
  • Training
  • REQUIRED: BA or Masters level degree in Psychology,
  • Social
  • Work,
  • Counseling or a related subject
  • Computer
  • SKILLS
  • REQUIRED: Knowledge of Microsoft office required Knowledge and experience with the
  • Connections system preferred
  • VISUAL
  • AND
  • MANUAL
  • DEXTERITY: Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT / PHYSICAL EFFORT To perform the essential functions of this job the candidate must be able to travel within New York City carrying equipment such as a notebook, forms, laptop, mobile hotspot and cell phone weighing up to approximately 10 pounds Risks/hazards associated with the position are those which may be encountered travelling around New York City and interfacing with clients experiencing an acute mental health crisis or serious emotional disturbance Travel in the community and home-based work. Position is currently hybrid but can become 100% in person based on program need.
  • If you join us, you’ll have these great benefits: Generous paid time off in addition to paid agency holidays and 15 sick days Affordable and high-quality medical/dental/vision plans Tuition assistance and educational loan forgiveness Free continuing education opportunities 403(b) retirement benefits and a pension Flexible spending accounts for health and transportation 27/7 Accessible Employee Assistance Program Life and disability insurance
  • Market context

    New York case planner roles stay steady

    In New York, case planner roles are typically driven by ongoing need for staff who can manage caseloads and complete required regulatory documentation in child and family service settings. These positions are competitive because employers often prefer candidates with a bachelor’s degree and may favor a master’s in human services or a related field. Before applying, compare your experience with caseload management and documentation requirements, and review the AI-summarized job requirements and benefits here to save time on the original posting.

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