Yale New Haven Health
Location
New Haven, Connecticut
The ACA II provides direct and indirect patient care under the direction of a Registered Nurse, focusing on patient preferences, values, and needs while ensuring high-quality and safe care delivery. Responsibilities span patient-centered care, effective communication with the healthcare team and families, collaboration, quality/safety practices, informatics use, professional development, and specific clinical/administrative functions.
Candidates must have a minimum of a high school diploma or GED and must have graduated from an approved postsecondary medical assisting, Nursing Assistant, or Patient Care Associate Training program. A minimum of 12 months of prior experience as an ACA I in an outpatient clinical setting or relevant patient care environment with documented competency demonstration is required.
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The ACA II provides care and services with information regarding individual values , preferences, needs, and respects the patient or designee as a full partner in providing coordinated , compassionate and culturally appropriate care. 1.0 Obtains specific components of individual and age appropriate care requirements from registered nurse and/or licensed provider 1 .1 Demonstrates respect relative to health decisions and health care services 1. 2 Collects and documents data as delegated including but not limited to vital signs, POCT, hand- offs, and is aware of results outside of normal limits. 1 .3 Integrates multiple dimensions of patient centered care such as, preferences, values, education, communication, information, comfort and support, involvement of family and transition to community. In addition, ensures privacy and discretion of patient and family. 1 .4 Demonstrates patient centered care knowledge, attitudes/behavior and skills when delivering care and /or services 1 .5 Provides patient centered care with sensitivity and respect for the diversity of human experience and demonstrates caring behaviors toward patient and significant others, while recognizing own values related to the diversity of the human experience, pain management, illness, suffering and end of life care. 1 .6 Advocates on behalf patients, families, all individuals. 1 .7 Reports observation related to patient discomfort and pain 1 .8 Seen as role model for compassionate and culturally appropriate care in all communications. 1 .9 Performance has a positive impact on patient care delivery. 2.
A minimum of a high school diploma or GED. Have graduated from an approved, accredited, postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training.
12 months experience prior work as an ACA I in an outpatient clinical setting or relevant patient care environment with documented competency demonstration
Preferred current medical assisting credential (certifications or registration) acceptable to, and recognized by, the Connecticut Department of Public Health
Demonstrated ability to communicate effectively with patient, families, peers, and interdisciplinary team. Demonstrate flexibility in adjusting priorities and adjust work plans based on the needs of the patient, the service/unit, and the patient care team Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, and all internal and external employees. Must work as a unified team member, be a role model and mentor others.
Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics.
YNHHS Requisition ID: 170203