The RN Patient Navigator coordinates communication regarding the medical treatment plan among patients, families, and healthcare providers. They assist patients in understanding their diagnosis and treatment options while facilitating appointments and ensuring continuity of care.
Requirements summary
Candidates must have a Bachelor’s degree in Nursing or be able to obtain one within three years, along with two years of professional nursing experience in a specialty area. A Louisiana State Board of Nursing Registered Nurse License and Basic Life Support certification are also required.
Why a Great Place to Work At LCMC Health we help you to lean into your calling by leaning in with you, ensuring you have the resources to do your job as only you can.
And that begins with receiving the support you need to thrive and grow, which looks different for each person.
Living out our commitment to inclusion requires providing benefits that are as diverse and unique as our workforce.
It’s a responsibility we take seriously.
Because we don’t just serve the New Orleans community—we’re at the beating heart of it.
Whether by offering community health services or making medical innovations more accessible, LCMC Health is bringing a culture of wellness to the communities that matter to you.
When you know you’re making an authentic impact, you give a little extra to every day— as a person, with your team, in your community—and that’s one of the reasons why you’ll be a perfect fit at LCMC Health, where giving a little something extra is at the heart of everything we do.
GENERAL DUTIES Coordinates written and verbal communication relating to the medical treatment plan between the patient, family, physician, physician staff, and other team members.
Communicates and coordinates the treatment plan to internal and external departments and agencies, as needed, to establish and maintain the continuity of patient care.
Assists patients in understanding their diagnosis, treatment options, and the resources available.
Reviews the medical documentation to assist the physicians in obtaining complete and accurate documentation of their medical treatment plan.
Serves as an essential link between patients and all other care providers.
Facilitates appointments for consults and support services within established service standards, including social workers, PT, OT, ST, dietitians, physicians, financial resources, etc.
Follow patients throughout the care continuum, including inpatient admissions and collaborate with inpatient care management resources.
Work with service line personnel to collect data, track outcomes, and support strategic planning process.
Demonstrates the knowledge, skill, and coordination to provide nursing care and guidance to the patient from screening to survivorship.
Systematically and continually performs the functions of assessing, planning, implementing, and evaluating the care according to the nursing process.
Assists patients and their family members "navigate" the system by helping them find solutions to treatment-related problems.
Provides education and information to the patient and family, helping to make the care seamless, continuous, and comprehensive.
Initiates and documents patient teaching including family and significant others based on assessment of needs.
Uses the appropriate patient Education documentation modality regarding the disease process, expected side effects of treatment and community resources.
Supports the patient during difficult decision-making periods.
Functions in an organized and time-conscious manner.
May initiate and perform ongoing review of policies related to service provided.
Where appropriate, updates or writes new policies to enhance professional practice.
Serves as a resource for community educational events such as health fairs, screenings, symposiums, and lectures as well as staff education.
EDUCATION QUALIFICATIONS Preferred: Bachelor’s degree in Nursing (BSN) or must be able to obtain a BSN within three years of their date of hire.
UMC Required: Bachelor’s degree in Nursing (BSN) or must be able to obtain a BSN within three years of their date of hire.
EXPERIENCE QUALIFICATIONS Required: 2 years of professional nursing experience in specialty area.
LICENSES AND CERTIFICATIONS Required: Louisiana State Board of Nursing - Registered Nurse License Required: American Heart Association - Basic Life Support (BLS) Certification WORK SHIFT: Days (United States of America) LCMC Health is a community.
Our people make health happen.
While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way.
Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary Children’s Hospital, at the heart of LCMC Health’s incredible community of care, has been the go-to hospital for expert children’s health, wellness, and one-of-a-kind care in Louisiana and the Gulf Coast.
Learn more about Children’s Hospital’s 40+ specialties and our national ranking by U.S.
News & World Report as a Best Children's Hospital Your extras Deliver healthcare with heart.
See opportunities, not problems – it’s all about perspective.
Cheerlead ideas, differences, and each other.
Love what makes you, you - because we do You are welcome here.
LCMC Health is an equal opportunity employer.
All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work.
This is not an exhaustive list of all duties and responsibilities.
LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
1.
To get started, take your time to fully and accurately complete the application for employment.
Incomplete applications get bogged down and are often eliminated due to missing information.
2.
To ensure quality care and service, we may use information on your application to verify your previous employment and background.
3.
To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
4.
To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
About LCMC Health One-of-a-kind care comes from one-of-a-kind people.
At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary.
We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond.
If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family.
From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary.
