Attendant Care/PRI Worker

Description

Position Title: Adult Attendant Care/PRI Worker

Flsa classification: Non-Exempt

Reports to: Case Management and Peer Team Lead

Positions supervised: N/A

Position overview

The Adult Attendant Care/Psychosocial Rehabilitation, Individual Worker is responsible for assisting skill building opportunities with consumer. The goal is for the consumer to become more self-sufficient in daily living skills. This position works one-on-one with consumers to provide crisis support, assistance with the utilization of community resources, assistance with symptom management, and with other activities which promote the recovery of mental health consumers.

Essential position responsibilities

Provides services in order to maintain required productivity/billing standards set by the department. Meets deadlines and ensures accuracy of various reports/paperwork, mileage records, and electronic timesheets. Maintains accurate and timely documentation of service provision. Completes progress notes in a manner that individualizes each note, reflecting appropriate interventions and progress towards goals. Submits required progress notes/billing information in a timely manner as per Agency, Medicaid, and COMCARE requirements. Provides AC/PRI services in accordance with the consumer's treatment plan goals. Provides motivation, support and instruction for consumers to achieve self- sufficiency in the activities of daily living necessary to maintain personal stability in their current living arrangements. Provides support in crisis situations. Observes and notifies supervisors & treatment team of changes in consumer condition. Notifies supervisors of a consumer's non-compliance with treatment plan goals or the need to change goals. Assists consumers with utilizing resources within the community. Provides consistency in services to consumers by arriving on time to scheduled appointments and/or notifying consumers in the event of tardiness. Collaborates with the treatment team & Care Manager to ensure better health and appropriateness of services.

Other position requirements

Maintains acceptable overall attendance record, to include department staff meetings, agency meetings, and trainings as required. Ensures appropriate notification to supervisor for absences, and ensures that work is covered. Flexible in work schedule when needed. Exhibits appropriate level of technical knowledge for the position. Produces quantity of work necessary to meet job requirements. Works well with a team, keeps others informed of information needed. Treats others with respect, maintaining a spirit of cooperation. Maintains effective and professional verbal and written interactions with peers, customers, supervisors and other staff. Uses diplomacy and tact in dealing with difficult situations or people. Demonstrates effective listening skills. Is receptive to constructive feedback. Demonstrates the ability and willingness to handle new assignments, changes in procedures and business requirements. Identifies what needs to be done and takes appropriate action. Completes assigned work, meets deadlines without reminders/follow-up from supervisor or others. Performs work conscientiously with a high degree of accuracy. Meets goals and objectives as mutually agreed upon during last performance review (if applicable).