CHRISTUS Health·Santa Fe, New Mexico
The role involves managing patient interactions both over the phone and in the clinic, handling registration, obtaining accurate information, and scheduling appointments. Additionally, the assistant supports patient care by performing vital signs, obtaining chief complaints, and executing various Point of Care Testing procedures.
Responsible for greeting patients on the phone and in the clinic in a warm friendly tone. Registration and interviewing of patients to obtain accurate demographic and financial information while scheduling appointment. Other responsibilities may include returning messages, scheduling follow up tests, referrals and prior authorizations. Assists patients, nurses and providers in patient care in the clinic setting. Performs vital signs, and obtains history of chief complaint for visit. Performs various Point of Care Testing and documents assuring quality control for each test completed.
High School Graduation or GED required. Successful completion of a nursing assistant, EMT, or medical assistant program of study. Two (2) years of employment at a licensed medical facility in the role of a Medical Assistant or Nursing Assistant may be applied in lieu of program of study
BLS issued through American Heart Association required. Will be expected to obtain certification as a medical assistant within one (1) year of hire.
A minimum of one year medical experience that includes direct patient contact, preferred.
• Responsible to: Clinic Manager
Bending, stooping, and lifting up to 35 lbs, reaching above head and below knee level. Utilization of proper body mechanics. Long periods of sitting at times. Keyboard usage with sound ergonomic principles. Must be flexible in work schedule.
Market context
Support-services roles in New Mexico often reflect steady demand in healthcare settings that rely on dependable patient-facing and clinical support. For this type of role, bilingual Spanish skills, surgical environment experience, and specialized training can make candidates more competitive, especially when ophthalmology experience is preferred. Review the AI-summarized requirements and benefits here to save time, then confirm your surgical technologist credentials and prepare examples of relevant workflow experience before applying.
