Crossroads Health·Mentor, Ohio
The Case Manager provides therapeutic interventions and case management services within the home and community, focusing primarily on individual services while engaging as part of a collaborative team. Responsibilities include assessing client needs, making referrals, advocating for clients, monitoring clinical symptoms, and performing crisis intervention as required.
Crossroads Health, a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with comprehensive behavioral and primary integrated healthcare, early childhood services, extended housing and recovery services—no matter one’s ability to pay.
Our mission is to provide hope, healing, and healthcare to everyone Are you interested in a career working in our community with our Crisis Team helping those who need assistance?
Are you ready to begin your career in the Social Services field?
If you answered yes to these questions then our Case Manager, Crisis Team position could be perfect for you.
Working with a supportive management staff and a company that puts their clients and their employees first, Crossroads Roads Health is an organization built on mutual respect and a work-life balance that is in need of a passionate, empathic individual to perform the following tasks: Provides therapeutic interventions in the home or community and linking clients to resources Assesses clients’ development, psychological and psychiatric needs in order to make referrals.
Advocates on behalf of clients.
Monitors clinical symptoms.
Functions as a gatekeeper for other resources.
Performs crisis intervention, as needed.
Meet monthly productivity metrics The Case Manager, Crisis Services offers case management services within the home and community setting.
This position is responsible for primarily individual services.
This provider will engage as a member of a collaborative team.
With a Trauma Informed approach, this position will be a representative for the organization and how we offer integrated services for recovery and mental health.
Positions may be specific to Youth Services, Adult Services, or a combination of both and may be specific to general population, intensive services, or a combination.
Position Requirements: High School Diploma or equivalent with 3 years of experience.
Associate’s Degree in Human Services/Social Work or related field with 1 year experience preferred.
QMHS/QBHS within 15 days of hire (employer provided) Must have an acceptable driving record 4 (four) points or less, reliable transportation and carry automobile insurance with minimum liability of $100,000/$300,000, and property damage of $50,000.
Work in home and community within Lake County. providers to clients also travel to surrounding counties as needed.
Must be comfortable making home visits throughout the community and transporting clients in own car.
Our organization is committed to equal employment opportunity.
We do not discriminate against employees or applicants on the basis of race, color, religion, gender/sex (including pregnancy, childbirth, and pregnancy-related conditions), sexual orientation, gender identity, national origin, age, physical or mental disability, veteran status, uniform service member status, genetic information, or any other status protected by law.
A minimum requirement is a High School Diploma or equivalent with three years of experience, though an Associate’s Degree in Human Services/Social Work or a related field with one year of experience is preferred. Candidates must also obtain QMHS/QBHS certification within 15 days of hire and maintain an acceptable driving record with reliable transportation for community travel.
Market context
In Ohio, operations roles in recovery settings often reflect steady demand from behavioral health, treatment, and community support organizations that need staff with both administrative reliability and lived experience. These roles can be competitive because employers may prefer candidates who already hold, or can quickly obtain, Peer Support Specialist certification and who can work within structured care teams. Review the AI-summarized requirements and benefits on this platform to save time, then confirm your recovery experience, diploma, and certification timeline before applying.
