Medical Assistant

Description Medical Assistant A primary care practice is hiring a full-time Medical Assistant to join our Coral Springs, FL office.

Essential job duties include both clinical and non-clinical / administrative tasks:

Clinical tasks

Performs patient intake including measuring and documenting patient vital signs, patient interview, and medical history in the EMR. Independently performs phlebotomy; collects blood and other lab specimens; performs basic in-house lab tests (urine, flu, etc.), prepares samples for send out, and schedules pick-up with vendors. Assists physicians with routine exams and in-office procedures such as EKGs and pulmonary function tests. Documents and communicates patient needs to the Primary Care Physician (PCP) Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient. Prepares and administers medications; changes dressings, applies bandages, first aid procedures; uses CPR skills when necessary, all under physician supervision. Manages patient flow in exam rooms; cleans and prepares exam rooms for physicians and patients. Checks clinical inbox and e-fax for patient refill requests, consult notes, patient questions/requests, and takes appropriate actions. Administers injections and supports physician medication dispensing. Manages, maintains, and updates medical supply inventory, equipment, stocks and sterilizes instruments. Performs accurate, legal, and ethical documentation at all times. Provides specialist referrals and submits prior authorization requests in Availity or payer portals as needed. Performs other duties as assigned and modified at manager’s discretion.

Non-clinical / administrative tasks

Greets and provides customer services to patients as they arrive at the clinic. Answers patient phone calls, helps patients with administrative tasks, and routes clinical messages as appropriate. Schedules and reschedules patient appointments in Athena. Completes patient registration, ensures check-in paperwork is completed electronically, collects payment from patients. Manages pre-appointment check-in dashboard and ensures patients have filled out pre-appointment forms and consents electronically prior to arrival. Verifies insurance on upcoming appointments and resolving any insurance verification issues. Works eligibility and phone list in EMR to update what each patients co-pay, co-insurance, and deductible is up to date at least one day in advance of appointments. Calls patients to confirm appointments one day prior. Other administrative tasks as assigned.

Requirements

Qualifications for our ideal candidate: High school diploma or GED Certified Medical Assistant (preferred) BLS certified 2+ years of primary care or urgent care Medical Assistant experience (required) Phlebotomy skills / experience (required) Technologically savvy and able to learn and work in multiple tech platforms EMR, patient digital check-in system, and other systems like Availity Experience with Athena Electronic Medical Record or ability / willingness to learn AthenaOne EMR Fluent in Spanish (preferred) Friendly and collaborative team player with excellent communication skills, who works well with others and is willing to always pitch in to ensure a smooth office workflow. Self-directed; must be able to independently prioritize tasks based on urgency and manage their time to meet both back office and front office needs. Highly motivated to excel and extremely detail oriented.