Social Worker (BSW/MSW)/ Care Coordinator- Emergency Department

Responsibilities

• Identify high utilizers of the Emergency Department, coordinating with the Emergency Department Medical Director to care plan for identified patients.
• Engage with patients when available in the department.
• Document patient care plans in the electronic medical record, as identified in the program pilot, which can be visualized across UnityPoint affiliates.
• Interviews patients, families, community agencies to provide assessment and care coordination.
• Adheres to the Social Work Code of Ethics.
• Maintains effective communication/working relationships with co-workers, leadership, and other hospital staff. Behave in manner consistent with FOCUS values.
• Participates in educational activities, performance improvement activities, hospital committees, and other related activities.
• Demonstrates good verbal and written communication skills with patients, family members and healthcare team members.

Qualifications

Education: Master Degree in Social Work preferred from a school accredited by the Council on Social Work Education.

Experience

• One-year previous social work experience in a health care setting required.
• License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons. Must possesses an Iowa Social Work License (LMSW or LISW) or obtain within 6 months of hire.
• Knowledge/Skills/Abilities: Effective communication skills. Knowledge and experience in good interviewing techniques. Ability to understand medical terminology and communicate effectively with persons of diverse backgrounds, age, disabilities and educational levels required. Must demonstrate knowledge, skills, and abilities to provide services to the infant, child, adolescent, adult and geriatric population.