Odyssey House INC·New York
The Discharge Coordinator guides consumers and families through healthcare and supportive housing systems by providing referrals, resolving access issues, building provider relationships, and tracking outcomes. This role ensures community-based services and supports are available for consumers during reintegration or prior to discharge, working directly with them on planning and securing living arrangements.
TITLE: Discharge Coordinator
REPORTS: Clinical director
Flsa code: Non-exempt
Primary duty: Direct Care
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Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.
If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real.
The Discharge Coordinator is responsible for guiding consumers and their families through the health care and supportive housing system by providing referrals, assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. The Discharge Coordinator assumes a central role in ensuring community based services and supports are available for those consumers participating in the Reintegration phase and/or prior to discharge. S/he works directly with consumers in individual and group sessions on issues surrounding discharge planning, identifying community based supports and securing appropriate living arrangements.
14. Participate in quality improvement activities. 15. Other relevant duties as assigned.
Requirements: Education/Training and experience knowledge, skills and abilities
1. Bachelor’s Degree or Associate’s Degree with two (2) years of related experience in health insurance, care coordination, entitlement, or housing placement services for low income and/or homeless populations. 2. Experience providing service coordination and information, linkages, and referrals for community-based services.
7. Must be able to work a flexible schedule. 8. This position requires regular travel throughout the five (5) boroughs.
Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
Market context
Administration roles in New York are often in steady demand across healthcare settings, especially when candidates can support compliance, coordination, and day-to-day operations. These positions are competitive because employers may prefer a bachelor’s degree, with added value for life sciences, public health, or advanced medical credentials, plus ACRP or SOCRA certification. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show relevant administrative and regulatory experience.
