Case Manager

About Us

Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico.

Job Description

Under supervision of the Director of Social Service, the Case Manager is responsible for providing case management, housing support to clients and monthly reporting requirements that will ensure compliance with the parameters of the program. The requirements listed below represent the knowledge, skills, and/or ability required.

The salary for the Case Manager is $40,000 - $45,000/annually based on relevant experience.

Key essential functions

Client Advocacy

• Conducts needs assessment and case management for assigned families
• Conducts intakes, home visits and apartment inspections.
• Holds bi-weekly interviews with clients.
• Maintains up to date files including client history and profile.
• Provides information and referrals, arranges for provision of services, advocates and intervenes with government agencies, short-term counseling and assists in developing service plan with goal of restoring family independence.
• Coordinates workshops, seminars and other activities for general client population.
• Performs other related duties as assigned.
• Makes recommendations to improve level of services.

Relocation Services

• Meet with Head of Household and begin filling out Section 8, NYCHA and/or Homeless Housing Application. Complete documentation in a timely manner.
• Meet with Head of Household every two weeks to determine housing status and immediate needs.
• Contact landlord/broker to schedule appointment to see apartment.
• Follow up with landlord/broker to assure that Section 8 package or other related documents was submitted.