UNIVERSITY SETTLEMENT SOCIETY OF NEW YORK
Location
New York
Salary
$50,000 - $55,000 / YEAR
The Case Manager will perform intake and ongoing assessments, provide necessary services for client health and wellness, and handle outreach, entitlement evaluation, referrals, and advocacy. Responsibilities also include documenting services, coordinating with other staff, assisting with program planning, and completing timely data entry.
A Bachelor's degree in social work, Human Services, or a related field is required, along with at least one year of experience working with the adult population. Candidates must possess strong interpersonal skills, knowledge of social theories, empathy, excellent communication abilities, and required bilingual language skills.
Perform intake on-going assessment, provide services they need to ensure good health and wellness Provide outreach, information, case assistance, entitlement evaluation, referrals and advocacy Document services provided to clients in writing and keep client files up to date; provide regular statistical reporting on outcomes. Coordinate with Longevity through Education Art Recreation and Nutrition (LEARN) staff for quality control and integration of services Assist in designing documents or forms for record-keeping and outreach purposes; assist in program planning and evaluation Assist with program activities Complete data entry into appropriate database systems and CRM platforms timely Attend meetings and professional development trainings Keep up to date on all information and resources pertaining to older adults Collaborate with program staff and supervisors Other duties as assigned by Program Director Qualifications: Bachelor's degree in social work, Human Services, or related field required At least one years of experience working with adult population Strong interpersonal skills including tact, diplomacy, patience, and professionalism Working knowledge of social theories and practices Social perceptiveness and empathy Ability to build and maintain professional helping relationships Ability to relate and communicate with diverse population and groups Resilience along with ability to assess situations Excellent skills in Microsoft Office Must have strong attention to detail and able to work independently Must demonstrate strong commitment to working in a multi-cultural environment Demonstrated ability to engage hard to reach populations Excellent verbal and written skills required Extensive knowledge of NYC benefits programs and advocacy skills required Bilingual language skills required, must be fluent in written and spoken language requirements will change based on needs. Will be required to obtain CPR/AED certification upon hire Work Schedule: Full time, Monday, Wednesday, and Friday, 11:30am - 7:30pm, Tuesday and Thursday, 9:00am - 5:00pm, 35 hours per week We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.
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