The primary functions involve scheduling and coordinating patient surgeries and diagnostic studies according to physician orders, which includes verifying insurance and handling necessary pre-certifications and facility arrangements. This role also requires instructing patients on pre-admission and post-surgical care, and maintaining clear communication regarding any scheduling changes.
Requirements summary
Candidates must possess proficiency in medical terminology, with surgical terminology or OR/ASC experience being preferred, alongside excellent communication and strong customer service skills. The role demands the ability to multitask efficiently in a fast-paced setting, work independently, and make sound decisions with minimal supervision.
MultitaskingTime ManagementCommunication SkillsProblem SolvingIndependent WorkMedical TerminologyDecision MakingInsurance VerificationCustomer Service SkillsPatient InstructionPre-certificationProcedure CodingSurgical TerminologyOR/ASC ExperienceCharge Sheet Process
Job description
At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state.
As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.
With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy.
Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.
Join us and become part of a trusted network committed to excellence in orthopedic care.
Primary Functions & Responsibilities: Schedules and coordinates patients' surgeries and diagnostic studies per physician's order.
Verifies insurance coverage and if a second opinion is required.
Schedules surgery, diagnostic tests, or study with operating room or facility.
Pre-certifies surgery or study if indicated; Obtains orders from physician for lab tests if indicated.
Ensures operating room or facility is prepared for surgery, tests, or study; has necessary paperwork and special equipment for surgery if requested by physician.
Instructs patients in pre-admission registration, surgical date, post-surgical care.
Confirms and obtains any patient prescriptions, if indicated, from the physicians.
Keeps patients, physicians and facilities informed of any scheduling changes.
Records all medications prescribed and refilled by physicians for surgical patients.
Obtains list of inpatients from physicians and provides the on-call physician with a copy of the list.
Confirms with the on-call physician that all messages and medications are documented in patients' charts.
Initiates and implements charge sheet process; submits charge sheet to on-call physician for services provided over the weekend.
Assists physician in coding of procedures Performs other duties as assigned.
Knowledge, Skills & Abilities: Proficiency with medical terminology required.
Surgical terminology proficiency or OR/ASC experience preferred.
Excellent communication skills and strong customer service skills required.
Must demonstrate the ability to multitask in a fast-paced environment and manage time efficiently.
Must be able to work independently, assess situations, make decisions and solve problems with minimal supervision.
Physical Requirements: Sitting: Continuously Standing: Rarely Walking: Rarely Climbing: Rarely Bending/stooping: None Kneeling/crouching: None Reaching overhead: None Using full range of motion: Rarely Lifting Light up to 20 lbs: Continuously Medium 21-50 lbs: Rarely Heavy 51 lbs+: None Carrying objects: Rarely Pushing/pulling: Rarely Fine motor skills/dexterity: Continuously Visual acuity: Continuously Hearing ability: Continuously Speaking clearly: Continuously Working in confined spaces: Continuously Exposure to outdoor elements: Rarely Exposure to noise: Continuously Exposure to infectious materials/radiation: Rarely Use of personal protective equipment: Rarely Operating office equipment: computer, keyboard, mouse, copier, printer, fax, phone, headset: Continuously Operating vehicles, large equipment or machinery: N/A Set-up and work in an ergonomic, distraction-free home office: N/A This organization participates in e-Verify.
Esta organización participa en e-Verify.
With more than 150 orthopedic specialists in over 35 locations in Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads, OrthoVirginia is Virginia’s largest provider of orthopedic medicine and one of the leading providers of physical, hand and occupational therapy.
As one of the largest orthopedic specialty practices in the country, OrthoVirginia’s nationally recognized physicians provide advanced surgical and non-surgical care to patients of all ages.
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
