Metropolitan Jewish Health System·New York
This role ensures high-quality, cost-effective care and services for members by supporting professional Care Management and Clinical Service activities, focusing on care coordination for Medicare, Medicaid, and dual product members. The coordinator processes new cases, handles inquiries regarding covered services, manages pre-authorization requests, and provides service authorizations to vendors.
Overview The challenges of affordable healthcare continue to create new opportunities.
Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs.
These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.
The MJHS Difference At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services.
We foster collaboration, celebrate achievements, and promote fairness for all.
Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.
Benefits include: Tuition Reimbursement for all full and part-time staff Generous paid time off, including your birthday!
Affordable and comprehensive medical, dental and vision coverage for employee and family members Two retirement plans!
403(b) AND Employer Paid Pension Flexible spending And MORE!
MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)
The Care Management Coordinator is expected to ensure high quality, cost-effective care and services for Elderplan/HomeFirst members through support of professional Care Management activities. The position supports all aspects of care coordination for our Medicaid, and/or dual product members in compliance with all departmental and CMS/DOH regulatory requirements. The position requires excellent communication and organizational skills to facilitate superior care management and to act as a liaison between the members, the care management team, and the vendors. · Processes all newly enrolled cases according to established EP/HF Coordinated Care team workflows and maintains integrity of members’ files · Receives and processes requests and inquiries through interdepartmental communication system regarding covered/ non covered services/supplies · Receives and processes initial requests and inquiries regarding pre-authorization of services/supplies. · Coordinates and provides service authorizations to vendors · Accurate and timely data entry support as defined by departmental workflows · Participates in scheduled team meetings
· High School Diploma or equivalent; college degree preferred. · One year prior managed care experience required. · Prior experience in a health care setting preferred. · Familiarity with utilization management/case management. Min USD $40,000.00/Yr. Max USD $44,000.00/Yr.
A High School Diploma or equivalent is required, though a college degree is preferred for this position. Candidates must possess at least one year of prior managed care experience, with prior experience in a healthcare setting being preferred, along with familiarity with utilization management or case management.
Market context
In New York, care management coordinator roles are typically tied to ongoing demand in managed care, utilization review, and care coordination across healthcare settings. These positions can be competitive because employers often prefer candidates with prior managed care or healthcare experience, even when a high school diploma meets the minimum requirement. Review the AI-summarized requirements and benefits here to save time, then tailor your application to highlight any utilization management exposure and patient-facing coordination work.