- Description GENERAL SUMMARY The Medical Assistant Certified supports the delivery of urological services, performs work as required and functions as an effective member of the interdisciplinary team.
- The Medical Assistant Certified is tasked to perform routine administrative and clinical tasks to keep the medical offices running smoothly.
- This position collaborates/works with staff within their practice or other professional disciplines within the affiliated medical groups as needed to achieve effective and efficient patient care delivery and the desired patient outcomes.
- ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: The Medical Assistant Certified will perform various administrative and clinical duties under the direction of their assigned direct supervisor.
- The Medical Assistant Certified will consistently confer with physicians, nursing, and other staff members to coordinate and schedule appointments of patients.
- Greets and prepares patients.
- Measures and records vital signs.
- Records patient interview, history, and chief complaint.
- Provides patient education with regards to medications, management of diseases, home treatments and special diets.
- Prepares patients for examinations and performs routing screening tests.
- Assists physicians with exams.
- Performs phlebotomy and collection of other lab specimens.
- Performs basic lab tests.
- Performs EKG’s.
- Assists with X-ray and physician therapy procedures.
- Prepares and administers medications with physician authorization.
- Changes dressings, applies bandages, removes sutures and performs other first aid procedures.
- Uses CPR skills when necessary.
- Prepares accurate, legal, and ethical documentation at all times.
- Opens office in the morning and closes in the afternoon.
- Assists in maintaining patient logs for the following: Lab requests, CT scans and other treatment orders for the patients.
- Maintains prescription ledger when needed.
- Ensures the back office has good flow, keeps rooms full and assists with room turnover.
- Performs new patient thorough work-up (x-rays, vitals, new patient packet explanation).
- Adds medical history on all new patients and accurately updates all established patients’ history.
- Performs accurate and complete room set-up for physician.
- Ensures that all patients medication is updated before physician visit.
- Handles set-up for in office surgical procedures.
- Ensures appropriate consent form is completed correctly avoiding the use of too many medical abbreviations within the consent forms.
- Scribe as assigned per physician office flow.
- Prepares for seeing patients the following day, including patient confirmation for next day visit.
- Completes patient medical record requests when necessary.
- Assists in the orientation and training of new personnel.
- Ensures proper hand off of responsibilities once their task is completed.
- Meets established attendance criteria and starts work promptly.
- Punctual and dependable for assigned/confirmed shifts.
- Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
- Consistently demonstrates good use of time and resources.
- Adherence to HR, & Corporate policies and procedures.
- Ensures that all medical records are accurate and complete for all patients.
- Ensures compliance of healthcare regulations, medical laws and high ethical standards.
- Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
- Performs other position related duties as assigned.
- CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS Medical Assistant Certification or Registration required.
- BLS certification required.
- KNOWLEDGE | SKILLS | ABILITIES Ability to perform well in stressful situations.
- Knowledge in healthcare systems operations such as EMR, Practice Management.
- Ability to work independently and manage multiple deadlines.
- Project Management.
- Vendor relations (for those MA’s that are required to order office and clinical supplies).
- Knowledge of database management.
- Strong problem-solving skills.
- Skill in using computer programs and applications including Microsoft Office.
- Excellent verbal and written communication skills.
- Delivers exceptional patient service throughout all interactions.
- Excellent organizational skills and attention to detail.
- Complies with HIPAA regulations for patient confidentiality.
Requirements
EDUCATION REQUIREMENTS Graduate of a Medical Assistant Program required.
EXPERIENCE REQUIREMENTS 6 months experience working within a physician’s office desired. Urology experience desired.
REQUIRED TRAVEL Minimal travel required
PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs.
Occasional
from 2% to 33% Floor to Chest, 26-50 lbs.
Seldom
up to 2% Floor to Waist, 1-25 lbs.
Occasional
from 2% to 33% Floor to Waist, 26-50 lbs.
Seldom: up to 2%
