The Clinical Care Coordinator will facilitate groups and wellness programming to enhance member experience while supporting daily clinic operations through managing communications, records, and scheduling. They will also partner with the interdisciplinary team to share observations and support coordinated member care.
Requirements summary
Candidates should be enrolled or recently graduated from a mental health-related degree program (e.g., psychology, social work) and possess strong interpersonal skills, organization, and a willingness to collaborate. A holistic perspective of health and comfort working with diverse populations are essential for this role.
Severe mental illness affects over 15 million adults in the United States. Schizophrenia. Schizoaffective disorder. Bipolar I. Treatment-resistant depression. These are the conditions the rest of healthcare has systematically failed to build for.
What makes this problem different from most of healthcare is that the tools to solve it do not exist. The clinical protocols, the measurement science, the precision medicine, the technology to deliver coordinated longitudinal outpatient care for this population. None of it has been built. This is a frontier problem, and it requires frontier science and care delivery to solve.
We are developing all of it. The care, the science, the technology.
We’re Hiring!
Amae Health is seeking a dedicated Clinical Care Coordinator to join our team in delivering exceptional care to adults with complex needs. This full-time (Monday- Friday 9-5pm PT) position is based at our San Mateo, CA clinic.
The Opportunity
As a key member of the interdisciplinary clinic team, the Clinical Care Coordinator (CCC) plays an essential role in supporting members’ daily experiences and sense of belonging at Amae Health. You’ll help create a warm, engaging environment by facilitating group activities, wellness programming that encourage connection and growth. Working closely with our clinicians and staff, you’ll share insights and contribute to a collaborative approach to member care. In addition to member engagement, you’ll support clinic operations by managing communications, maintaining accurate records, and assisting with daily workflows. This is a hands-on, growth-oriented role, ideal for someone passionate about mental health, eager to learn, and excited to make a meaningful impact in their community.
What
You
Will
Work On:
Member Engagement & Support - Facilitate groups, arts and crafts, and recreational activities to enhance the member experience at Amae Health. Encourage positive social interactions and engagement in daily programming.
Clinic & Operational Support- Welcome members to the clinic, manage communications via phone and email, and assist with scheduling and member record updates to support smooth daily operations.
Team Collaboration - Partner with the interdisciplinary care team—including psychiatrists, therapists, dietitians, and primary care providers—to share observations and support coordinated member care. Participate in team meetings and contribute to discussions about member engagement.
Benefits
Dental Insurance
Paid Parental Leave
Paid Time Off
Vision Insurance
Long-Term Disability Insurance
Medical Insurance
Short-Term Disability Insurance
401(k) Retirement Plan
Commuter Benefits
FSA Savings Programs
HSA Savings Programs
Member Advocacy & Resource Connection - Identify members’ ongoing needs and help connect them with community resources and supports that promote wellness.
Growth & Development - Contribute to projects that support clinic growth and ongoing member success. Participate in training and supervision to build skills in mental health support, community resources, and member engagement.
About You
You’re a people-person who enjoys creating meaningful connections and helping others feel supported.
Organized and proactive, you bring positive energy to member activities and thrive in a collaborative, fast-paced environment.
You enjoy being part of a multidisciplinary team and contributing ideas that help members and teammates succeed.
Curious and eager to learn, you welcome feedback and are motivated to grow your skills in mental health support and community resources.
Most of all, you lead with empathy and keep members at the heart of everything you do.
If you’re excited to help shape a new clinic and make a lasting impact in your community, we’d love to hear from you!
What You’ll have
Enrolled or recently graduated in a degree program related to mental health, such as pre-med, psychology, social work, or nursing
Interest in mental health and desire to work with members with Severe Mental Illness
Strong interpersonal skills and ability to work in a team environment
Detail-oriented and organized
Comfortable working either one-on-one or in group settings, must possess excellent interpersonal skills and be able to adapt to changing situations
Willingness to collaborate with others
Well-organized and some experience planning and designing events and activities
Basic computer skills are required
The candidate should possess a holistic perspective of “health.” Clinical Care Coordinators will demonstrate the ability to work effectively in a wide range of settings with people from diverse backgrounds, including members and co-workers
What We Provide
Amae Health is proud to offer a comprehensive benefits package to take care of you now and in the future, focusing on your personal, financial and professional wellness.
Comprehensive Medical, Dental, & Vision Insurance
Paid Time Off
Short-Term and Long-Term Disability Insurance
Commuter Benefits
12 Weeks Paid Parental Leave – Available to both birthing and non-birthing parents
401(k) Retirement Plan
11 company holidays
FSA & HSA savings programs
A best in class work environment led by UCLA professors & VA Clinicians, fostering side-by-side collaboration with psychiatrists, therapists, peer support, and others.
Amae Health is committed to fair and equitable compensation practices. Base pay for this position is $23.50 per hour.
The Problem
Severe mental illness affects over 15 million adults in the United States. Schizophrenia. Schizoaffective disorder. Bipolar I. Treatment-resistant depression. These are the conditions the rest of healthcare has systematically failed to build for.
The result is fragmented care, revolving-door hospitalizations, misaligned incentives, and a population that falls through every crack in the system. Emergency departments become the default. Families burn out. People die decades earlier than they should.
What makes this problem different from most of healthcare is that the tools to solve it do not exist. The clinical protocols, the measurement science, the precision medicine, the technology to deliver coordinated longitudinal outpatient care for this population. None of it has been built. This is a frontier problem, and it requires frontier science and care delivery to solve.
We are developing all of it. The care, the science, the technology.
What We’re Building
Most healthcare companies ask you to optimize an existing system. We’re asking you to build things that have never existed.
A national care delivery model engineered from the ground up for the highest-acuity patients in behavioral health.
Precision medicine for SMI: collecting multimodal data across clinical, behavioral, and social dimensions to develop individualized treatment approaches for a population that has never had them.
A clinical operating system that synthesizes longitudinal data, real-time patient signals, and purpose-built clinical tools into a single decision layer. Nothing like it exists today.
Frontier science and measurement: defining and validating the outcomes frameworks that this field has never had. Hospitalizations avoided, days stable, functional improvement, and more. This is not incremental research. This is building the scientific foundation for an entire category of care.
A partnership model with the country’s leading health systems that proves coordinated SMI care can work at scale.
Compensation & Benefits
Competitive base salary reflecting role, level, and geography. Comprehensive medical, dental, and vision coverage. Parental leave and programs built around well-being. We’ll share specifics during the interview process.
If you want to practice at the top of your license, learn from the best in academic medicine, contribute to research that is defining a new field, and do it all inside a team that was actually built for this work, we’d like to talk
What We Value
We center care in all we do. Empathy is not a brand value. It’s how we make clinical decisions, build products, and treat each other.
We challenge convention. The existing system is the problem. We question it, we test alternatives, and we move with urgency when something works.
We take the work seriously, not ourselves. High standards and humanity are not in tension. We hold a hard bar for quality while leaving room for humor and levity.
Your job isn’t done until the job is done. We close gaps, we follow through, and we don’t hide behind titles or org charts.
We win together and fail together. We own outcomes as a team. We learn fast. We don’t do blame.
We hustle with humility. Speed matters. So does integrity. We assume best intent and stay grounded in the mission.
