The Case Manager is responsible for identifying and coordinating care for terminally ill patients and families across all hospice settings, utilizing teaching, assessment, and intervention skills to maximize quality of life. This includes leading the interdisciplinary care group, developing the Plan of Care, administering prescribed treatments, and ensuring continuous review of caseload utilization.
Requirements summary
Candidates must possess a Registered Nurse license, Basic Life Support certification, and a valid driver's license with an insured vehicle, typically requiring 1-2 years of related nursing experience in areas like home health, hospice, or oncology. Essential abilities include strong assessment, decision-making, communication skills, and the physical capacity to perform patient transfers and handle required lifting.
associate degreeMedication AdministrationPrioritizationPatient AssessmentPlan Of Care DevelopmentCritical ThinkingDischarge PlanningBody MechanicsSupervisory VisitsElectronic Health Record DocumentationOASIS AssessmentsInterdisciplinary Team LeadershipRehabilitative ProceduresEnd Of Life CareIntervention SkillsPreventive ProceduresDisease Management Education
Job description
Department
39109
Burlington
Walworth -
Hospice
Status:
Full time
Benefits
Eligible:
Yes
Hours
Per
Week: 40
Schedule
Details/Additional
Information: Work Schedule & On‑Call
Rotation
Regular
Schedule:
Monday through
Friday, 8:00 a.m. to 4:30 p.m. Weekend On‑Call
Rotation: Approximately every 7th weekend.
Coverage includes
Friday,
Saturday, and
Sunday, from 8:00 p.m. to 8:00 a.m.
Holiday
Rotation: Approximately two holidays per year.
Holiday shifts are 8-hour shifts, which may be scheduled as: 8:00 a.m. – 4:00 p.m. 4:00 p.m. – 12:00 a.m. 12:00 a.m. – 8:00 a.m. Holiday rotations are selected once per year via a lottery pick. Pay Range $38.20 - $57.30
Major
Responsibilities: Responsible for identifying and coordinating patient/family care to support terminally ill patients and families in all hospice settings. Frequency of patient / family contacts will be at the discretion of the Case Manager and his/her assessment of need, but will be a minimum of every 15 days. The Case Manager utilizes teaching, assessment, and intervention skills to provide comfort care at end of life and maximize the quality of life for the patients and families. Educates patients and families regarding disease processes and trajectory, disease management, hospice philosophies, signs and symptoms of decline and end of life. Updates the primary physician as indicated and according to agency, accreditation, state and federal requirements. Responsible for continuous review of all aspects of every patient of her/his caseload to include appropriate utilization of services and the appropriate hospice level of care criteria are met. Makes referrals to other team members as appropriate. Administers medication and treatments as prescribed by the physician. Leads the interdisciplinary care group (IDG) specific to each patient and family on their caseload. Working within the IDG to develop, revise, and implement the patient’s Plan of Care. Coordinates all services and collaborates with members of the interdisciplinary team to provide consistent patient care. Arranges for and/or recommends equipment, medical supplies and other necessary items and services as indicated. Enters, completes and updates documentation in the electronic health record as required according to agency/department standards and policies, accreditation, state and federal guidelines. Documentation accurately records the patient’s experience with a combination of assessments and narrative . Provides on-going assessment of patient response to treatments, medications and teaching while making appropriate changes in interventions and follow-up to meet patient needs. Updates and revises POC as indicated with supportive documentation to changes. Communicates problems and changes in condition to physicians, supervisor and other members of the IDG. Enters verbal orders from the physician or APN into the Electronic Health Record. Supervises and performs Home Health Aide and licensed practical nurse supervisory visits according to agency standards. Instructs paraprofessional staff on a timely basis and in accordance with agency, state and federal regulations. Facilitates the discharge planning process according to agency standards and utilizes interagency/system and community resources to assure continuity of care after discharge.
Benefits
Dental Insurance
Life Insurance
Paid Parental Leave
Health Insurance
Vision Insurance
Flexible Spending Accounts
Short Term Disability
Long Term Disability
Employer Match
Adoption Assistance
Educational Assistance Program
Defined Contribution Retirement Plans
WI
ONLY: May conduct OASIS assessments for Palliative Care patient and establish and update the plan of care. May conduct hospice initial and comprehensive assessments and establish and update the plan of care. Ensures continued skilled nursing/home bound criteria are met. Initiates appropriate preventive and rehabilitative nursing procedures. Utilizes proper body mechanics, assistive devices and safety techniques when performing various patient positioning/repositioning and transporting duties, which require lifting, and pushing/pulling. Orients and mentors new staff as requested. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
Licensure,
Registration and/or
Certification
Required: Registered Nurse license issued by the state in which the team member practices, and Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained upon hire unless department leader has determined it is not required, and Driver license issued by the state of Wisconsin, or Driver license issued by the state of Illinois.
Education
Required: Completion of an accredited or approved program in Nursing.
Experience
Required: Typically requires 1-2 years of experience in nursing that includes experiences in home health, hospice, medical/surgical, long term care, emergency care/ICU or oncology or similar related experience.
Knowledge,
Skills &
Abilities
Required: Competent in the principles of deformity prevention, normal range of motion, body mechanics and body alignment; and fundamental principles of human behavior and an understanding of the effects of stress upon individuals and groups. Excellent awareness and perception skills, for the purpose of assessing a patient's needs, concerns and to recognize changes in their health condition. Excellent communication and interpersonal skills. Excellent decision making and critical thinking skills, with the ability to work independently and make sound judgments. Excellent prioritization and organizational skills. Must possess and provide proof of valid Driver License and a registered, function car with adequate insurance coverage.
Physical
Requirements and
Working
Conditions:
Must be able to: - Lift up to 50 lbs. from floor to waist. - Lift up to 20 lbs. over the head. - Carry up to 40 lbs. a reasonable distance.
Must be able to: - Push/pull with 30 lbs. of force. Perform a sliding transfer of 150 lbs. with a second person present. Must be able to work safely with people of various sizes and weight, with diverse and complex medical conditions and physical limitations. Must have the physical agility and stamina to move about in confined spaces, including bending, kneeling, squatting and occasionally reaching one or both arms over the head for long periods of time.
Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed. Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our
Commitment to
You:
Advocate
Health offers a comprehensive suite of
Total
Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials.
Combined,
Advocate and
Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care
