Job detail

Optometric Technician

AEG Vision

#HIPAA #Patient Care #Electronic Health Records #Patient Education #EHR #Optometric Technician #OCT #Dilation #Procedure Coding #Pre-testing

Quick overview

Optometric Technicians collaborate with doctors to manage patient care, including preliminary evaluations, pre-testing, and post-exam duties while ensuring a professional patient experience. Key tasks involve entering patient data into EHRs, instructing patients on prescribed care, and managing appointment schedules for maximum doctor utilization.

Requirements summary

Candidates must possess a High School or GED qualification along with entry-level PC skills including Microsoft Office, Windows, and Word Processing. Demonstrated ability to work effectively in a team environment and excellent verbal and written communication skills are essential for professional collaboration.

high schoolTeamworkWritten CommunicationVerbal CommunicationHIPAA ComplianceSchedulingPatient CareMedical TerminologyElectronic Health RecordsPatient EducationDiagnostic TestingCodingPre-testingDiagnostic MedicationsContact Lens InsertionContact Lens Removal

Job description

Optometric Technicians work in conjunction with the doctors to perform activities involving patient care, pre-testing, post-exam duties, specialty testing, and maintain the doctor’s appointment schedule in a manner that delivers a professional, pleasant patient experience.
Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, Optomap, etc.
Performs verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment
Enters patient information in Electronic Health Records (EEHR)
Assists ODs to care for patients in a timely, effective manner, as close to appointed schedule as possible
Instructs patients on medical care as prescribed by the doctor’s treatment plan and schedules follow up appointments as needed
Discusses Lasik with patients and identifies patients interested in Lasik by reviewing patient information forms
May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete appropriate paperwork
Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA)
Responds to patient’s telephone inquiries regarding medication, treatment, problems referring to the OD as necessary
Completes proper coding of procedures for payment collection
May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera. Etc.)
Corresponds with Doctor offices (internal and external) regarding patient and insurance referrals
Supports the OD with patient education as instructed by the Optometrist
Documents medical findings and communication between doctor and patient in Electronic Medical Records and assists with clerical duties related to medical documentation (participating practices only)
Participates in Practice meetings / projects as requested
Ensures that maximum OD utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager’s outreach, etc.
Calls all no-shows or cancelled patients to reschedule appointments

Optometric Technician

Quick overview

Requirements summary

Job description

Qualifications

Preferred Qualifications

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