STGi·Potsdam, New York
The Registered Nurse serves as the Care Manager, representing Veteran patient interests and coordinating care within the clinic, while providing professional clinical services under the direction of the CBOC leadership. Essential functions include direct patient care, supervising support staff, performing various nursing procedures, and maintaining accurate documentation in systems like VISTA.
STGi is currently seeking a Registered Nurse to provide services at our Community Based Outpatient Clinic.
The primary purpose of this position is to serve as the Registered Nurse Care Manager, who represents the interests of Veteran patients in all areas of the clinic and coordinates care with VA medical Center and stakeholders. The position requires an understanding of the clinical and medical programs, processes and procedures of the clinic and relationships of various services. The position is directly linked to customer service and the Service Excellence program initiatives. The general duty of the RN is to provide professional clinical services under the direction of the Community Based Outpatient Clinic (CBOC) and to manage patient care.
Provide nursing care based on physician, mid-level provider and CBOC Clinic Manager’s orders, to meet the needs (physical, mental, and emotional) of patients.
Supervise support staff, if applicable, in delivery of care to patients.
Lead and participate in PACT team huddles.
Work with the Primary Care Physician (PCP) to ensure the clinic is adequately staffed for quality care delivery and the promotion of continuity of care between the VAMC and the clinic.
Maintain universal precautions and infection control practices.
Supervise medical assistants and/or licensed practical nurses who obtain initial information from patients (i.e.: vital signs, symptoms, and complaints) through interviewing patients and reviewing records.
Prepare patients for examination and assist the PACT Provider upon request.
Provide smooth and timely flow of patients in accordance with the VA access standards and triage protocol.
Demonstrate, understand and perform triage activities for all walk-in patients and medical phone inquiries.
Administer medications per facility protocols, as prescribed by provider,
Perform cardiopulmonary resuscitation (CPR) and assist during respiratory and cardiac arrest procedures.
Perform a range of nursing procedures, including dressing changes, suture removal, oxygen administration, wound irrigations, catheterizations, and venipunctures.
Prepare patients for laboratory procedures by providing information and instructions.
Set up and operate therapeutic and emergency equipment, including monitor, Electrocardiogram (FAG), oxygen, and portable suction.
Document all pertinent patient information in their medical records and Veteran Health Information Systems and Technology Architecture (VISTA) to demonstrate quality care delivery and promote continuity of care.
Keep the VISTA clinic reminder tracking system current for each enrolled patient.
Assist in scheduling patients for initial and follow-up appointments in accordance to the VA access standards and the patient's medical necessity.
Keep patient informed regarding their plan of care, including lab and diagnostic test results as needed.
Provide health materials, resources and education to patients and their families for informational purposes according to need and learning capacity.
Assist the providers, as required, in ensuring all patient information on electronic encounter documentation is complete and accurate.
Participate in the ongoing Performance Improvement Program between its Subcontractor(s) and the VAMC.
Ensure that all required reports, clinical and administrative documentation is completed in an accurate and timely fashion.
Participate in the management of day to day CBOC operations.
Comply with all federal, state, local, Joint Commission Occupational Safety and Health Administration (OSHA), Veteran Affairs, Subcontractor safety and operational regulations, directives and standards.
Maintain confidentiality of all information and supporting patients' privacy, rights, and safety.
Perform the duties of the CBOC Clinic Manager when he/she is absent (if applicable).
Perform other work-related duties as assigned.
Candidates must be a graduate of an approved nursing school, preferably with a Bachelor of Science in Nursing, and possess an active, unrestricted nursing license in Idaho along with current CPR/BLS certification. Preferred experience includes three years in Medical Surgical Unit, Outpatient Facility, Primary Care, and/or Adult Health.
Market context
In New York, nursing roles like LPN positions are commonly driven by ongoing staffing needs in hospitals, long-term care, and behavioral health settings. Competition can be stronger for roles that prefer mental health, alcoholism, or chemical addiction experience, so a valid New York State LPN license and accredited nursing education matter. Review the AI-summarized requirements and benefits on this platform to save research time, then tailor your application to highlight any relevant behavioral health experience.