Care Coordinator -Cuyahoga

Essential Functions

• Demonstrate the values and guiding principles of Our Promise each and every day, performing with the highest standards of excellence, integrity and ethics.
• Coordinate with internal and external providers to ensure a holistic approach to care coordination for children, adults and families participating in mental health, substance use disorder, and/or primary healthcare treatment.
• Encourage client participation and screen for any barriers to treatment; work with cross-functional team members to eliminate barriers.
• Develop/maintain collaborative working relationships with internal and external referral resources
• Assist with scheduling and completing all internal and external provider appointments
• Provide social support opportunities through established models, such as clubhouses that provide therapeutic individual and group interactions; assist as required to help meet basic needs, including housing, food, clothing, transportation, employment, academic needs and other community recovery supports.
• Interact with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to the client receiving services
• Ensure the timely documentation of services in the electronic health record
• Ensure the timely documentation of outcomes as designated by a third party payer
• Assist in the development and identification of comprehensive community recovery supports including peer support, counselor services and family supports
• Demonstrate positive leadership, promote an inclusive work environment and present the Agency in the most positive light with all internal and external contacts.
• Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.
• Education &
• Experience:
• Associates Degree in related human services field preferred. Certification or Designation also considered in lieu of degree.
• 1+ year of experience in behavioral and/or health care setting, preferably working with individuals with mental illness and/or substance use disorders.
• Strong knowledge base of community providers and resources to include behavioral and physical health care, housing, transportation, employment/academic supports and other social service agencies.

Qualifications

• Ability to screen, assess and organize complex information regarding a client needs to ensure
• Effective interpersonal skills to communicate and encourage collaboration among therapeutic team members.
• Understanding of social drivers of health and how to assist an individual in accessing necessary services.
• Ability to travel to assigned sites and/or transport clients as requested or required.

At OhioGuidestone we care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of a fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.

Committed to creating a more diverse community, we encourage candidates from historically underrepresented groups to apply. EEO/M/F/H/V