Heluna Health·Los Angeles, California
The Medical Case Worker II supports Medi-Cal-eligible adults transitioning from incarceration by ensuring continuity of coverage, access to health services, and linkages to supportive resources like Enhanced Care Management. This role involves providing release planning services, coordinating with various county departments and community programs, and documenting client progress in medical charts.
$24.33-$35.11 per hour
The Medical Case Worker II supports Medi-Cal–eligible adults involved in the justice system as part of California’s Medicaid 1115 JI Reentry Initiative. This role supports individuals transitioning from incarceration in state prisons, county jails, back into the community. The Medical Case Worker II works with clients during incarceration and post-release to ensure continuity of Medi-Cal coverage, access to comprehensive health services, medications, and supportive resources, including linkages to Enhanced Care Management (ECM). The position plays a critical role in improving health outcomes, supporting successful reentry, and reducing recidivism through coordinated, client-centered care.
Essential functions
Provides release planning services to clients with forensic history, mental illness and/or dual diagnosis.
Receives and reviews referrals for release planning from an electronic generated list; to identify release planning needs and identifying information.
Meets with clients to introduce and explain program services and offer release planning services.
Utilizes applications and databases to research client historical information, location of client, court date, housing, health status and level of observation.
Makes referrals and works with various county departments and community programs, such as Department of Mental Health, Public Defender, Public Guardian, Housing for Health, Justice Care and Opportunities, and various substance use treatment providers.
Facilitates interviews with community providers for program placements and coordinates releases to programs.
Collaborates with jail entities to facilitate program placement and client release.
Documents client encounters and finalization of client’s release plan in client’s medical chart.
Updates team shared client tracking spreadsheets.
Uploads documents to team’s folder.
Places resources in client’s property
Assists program development in training and orienting onboarding staff.
Completes DHS-CHS department trainings in a timely manner.
May act as team lead, reviewing team assignments, and triaging assignments to team members.
Maintains a consistent level of face-to-face contact and care coordination, delivering timely services using PRCM workflows.
Assists PRCM teams as needed.
Assists with other tasks as needed.
Ability to follow oral and written instructions. Ability to exercise sound judgement while working in a stressful environment. Able to lift up to a 10-pound limit and some bending, stooping, or squatting.
Stand: Frequently
Walk: Frequently
Sit: Frequently
Handling / Fingering: Occasionally
Reach Outward: Occasionally
Reach Above Shoulder: Occasionally
Climb, Crawl, Kneel, Bend: Occasionally
Occasionally - Up to 10 lbs
Occasionally - Up to 10 lbs
See: Constantly
Taste/ Smell: Not Applicable
Not Applicable = Not required for essential functions
Occasionally = (0 - 2 hrs/day)
Frequently = (2 - 5 hrs/day)
Constantly = (5+ hrs/day)
It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.
Candidates must have either one year of experience as a Medical Case Worker or a bachelor's degree plus one year of professional casework experience involving interviewing, counseling, and assisting clients. Successful candidates must also clear the LA County Live Scan process and be willing to work in Correctional Health Facilities.
Market context
In California, Medical Case Worker II roles are often tied to steady demand in county, hospital, and community health settings that coordinate care and connect clients to services. Competition can be strong because employers usually want both direct casework experience and comfort with interviewing, counseling, and client support, plus clearance through the LA County Live Scan process. Review the AI-summarized requirements and benefits on this page to save time, and confirm your experience matches the one-year casework or degree-plus-experience path before applying.
