Telecare Corporation·San Carlos, California
The Case Manager serves as the primary support and case manager for individuals dealing with mental illness and co-occurring disorders, assisting them in achieving independent living within their chosen community. This role involves direct service provision under direct supervision to help clients live more independently.
“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare
Under direct supervision, serves as a primary support and case manager for individuals with mental illness and co-occurring disorders by assisting them to live as independently as possible in their chosen community.
Expected starting wage range is $28.27 - $34.54. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; or Associate’s degree and two (2) years of experience; or Bachelor’s degree in Social Services
Must possess at least 1 year of direct service experience with Dual Diagnosis community creating and executing behavioral plans and working with individuals who have impaired or limited cognitive functioning
Sensitivity to multi-cultural populations and issues
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.
Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
Willingness to use your personal vehicle to drive clients to appointments and groups, etc. (weekly mileage reimbursement at the IRS rate)
Willingness to use the company vehicle to drive clients to appointments and groups, etc.
Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
San Mateo Transitions is an Assertive Community Treatment program providing services to 180 individuals. Special populations: 40 also receive residential service, 50 are older adults, and 55 are criminal justice clients.
EOE AA M/F/V/Disability: *May vary by location and position type
Full Job Description will be provided if selected for an interview.
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Candidates must meet minimum education and experience requirements, such as a High School Diploma/GED with three years of direct mental health services or a Bachelor's degree in Social Services, along with at least one year of experience working with Dual Diagnosis clients. Essential requirements also include current CPR, CPI, and First Aid certifications, and the willingness to drive clients using personal or company vehicles.
Market context
In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.