Community Connections, Inc.·District of Columbia
The Case Manager will manage a caseload of up to 25 residents in Permanent Supportive Housing, delivering housing placement and community-based supportive services based on DHS referrals. Key duties involve developing individualized housing stability plans, fostering client self-sufficiency, and assisting with housing applications and community living skills.
Postion type: Essential Onsite
$45,050 - $59,000 depending on years of experience
The Permanent Supportive Housing (PSHP) Case Manager will manage a case load of up to 25 individual residents or families located in scattered sites or site-based locations in Washington, D.C. The Case Manager will deliver housing placement and community-based supportive services to a group of clients assessed, prioritized, and referred from the Department of Human Services (DHS). This position does require usage of personal vehicle to travel around the community to meet clients and clients’ network.
Key responsibilities
Work with individual clients and/or families to develop service plans, set goals and implement strategies to meet goals under the direction of the PSHP Program Manager.
Ensure that each client has an individualized housing stability plan that is shared with all appropriate providers and network members.
Develops supportive relationships with client to enhance their ability to be self-sufficient.
Assist in processing housing applications, lease agreements with landlords, families and contractors when needed.
Assists clients in acquiring skills and resources necessary for successful community living with at least 80% of the time being spent in direct contact with consumers and network members either in person or via telephone.
Provide support and consultation to members of the client’s network with at least 70% of the time spent in the field conducting monthly home visits, community visits, and phone calls.
Develop strategies with the client so that he or she can maintain living outside of institutional settings.
Assess and refer each client to the appropriate supportive services to achieve Service Plan goals.
Participate in psycho-educational and skill development groups as appropriate.
Participate in on-going training activities offered by CC and DHS.
Complete documentation within 48 hours of contact with consumer or network member.
In addition to role responsibilities, each staff member of Community Connections has the following responsibilities as a part of their employment:
Models and reinforces Community Connections mission to provide behavioral health, residential services, and primary health care coordination for marginalized and disenfranchised women, men, youth, and children living in the District of Columbia, many of whom are coping with challenges including mental illness, addiction, and the aftermath of trauma and abuse.
Models and reinforces Community Connections values of quality, innovation, respect, equity, and integrity daily.
Reinforces Community Connection’s commitment to diversity, equity, and inclusion.
Protects the privacy of our consumer’s protected health information by maintaining compliance with HIPAA and other relevant CC related IT security regulations.
Completes and stays current on role specific and organizational wide training.
Performs other duties as assigned on an as-needed basis.
A Bachelor's degree in a related social service/science or healthcare discipline is required, though four years of relevant experience may substitute for education. Candidates must possess a valid driver's license, auto insurance, and at least one year of direct case management experience, preferably with vulnerable populations.
Market context
In the District of Columbia, operations roles tied to clinical social work are often competitive because employers want candidates who can combine service delivery with compliance, coordination, and confidentiality requirements. This role stands out for its MSW, independent clinical license, mental health experience, and clearance eligibility; the job requirements and benefits on this platform are AI-summarized from the original job description, saving you research time. Before applying, verify your license status and clearance readiness, and tailor your resume to show both clinical judgment and operational follow-through.
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