Housing Coordinator

Job DetailsJob Location

• Medicaid
• Redesign
• Team
• Housing -
• Staten
• Island,
• NY 10310Position
• Type:
• Full
• TimeEducation
• Level:
• Bachelor's
• DegreeSalary
• Range: $25.00 - $28.03
• HourlyJob
• Shift: DayThe Housing Coordinator (case manager) provides comprehensive person-centered case management services to individuals and families experiencing housing instability for those who are enrolled in Medicaid-funded programs. The Case Manager will assist clients in securing and maintaining safe, affordable housing while connecting them to community-based resources and supportive services. This role integrates housing placement, tenancy support, and healthcare coordination to promote long-term housing stability and reduced hospital utilization. HC will manage a caseload of 20 to 21 housing clients on Staten Island. Key Responsibilities Conduct intake assessments and develop individualized service plans Conduct comprehensive biopsychosocial and housing assessments Assist clients with landlord/property managers coordination Assist clients with housing applications (NYCHA, supportive housing, rental subsidies, CityFHEPS, etc.) Provide crisis intervention and ongoing case management support and eviction prevention support Connect clients to employment services, public benefits, mental health services, and other community resources Maintain accurate and timely case notes and documentation Monitor client progress and adjust service plans as needed Participate in case conferences and team meetings Support clients with lease compliance, budgeting, and independent living skills Collaborate with medical and behavioral health providers under Health Home guidelines Assist with Medicaid benefits and entitlement recertification Ensure compliance with MRT standards, and housing program regulations Participate in case conferences and quality improvement initiatives Qualifications Qualifications Bachelor’s degree in Social Work, Human Services, Psychology, or related field (required) Minimum 1–2 years of experience in case management or housing services Knowledge of NYC housing systems, rental assistance programs, and public benefits Strong organizational and documentation skills Ability to work with diverse populations, including individuals experiencing homelessness, mental health challenges, or substance use disorders Understanding of Medicaid populations and social determinants of health Clean and valid driver's license required Bilingual (Spanish or other languages) preferred Skills & Competencies Strong interpersonal and communication skills Crisis intervention and problem-solving abilities Ability to manage multiple cases efficiently Trauma-informed, housing-first approach Proficiency in Microsoft Office and case management databases Cultural competence and client-centered engagement