Job detail

Donor Call Center Coordinator RN

Baylor St. Luke's Medical Center

#Registered Nurse #Interdisciplinary Team #RN #Patient Care #Patient Education #Assessment #Critical Thinking #Triage #ICU #Acute Care #Neuroscience #Oncology

Other On Site 2-5 yrsPosted 5 months agoCloses Jan 9

Location

Houston, Texas

Quick overview

As a Registered Nurse, the role involves delivering compassionate, high-quality care, making critical assessments, and implementing patient care plans within an interdisciplinary team. Key duties include screening donor calls, coordinating transplant aspects, triaging calls, and overseeing pre-op and post-op education.

Requirements summary

Candidates must possess a Bachelor of Science in Nursing along with three years of experience, including acute care, ICU, dialysis unit, or transplant experience. A Texas Registered Nurse license is required upon hire.

bachelor degreeCommunicationCoordinationPatient CareCritical ThinkingTriageData CompilationResearch ProtocolsAssessment SkillsTransplant CoordinationPre-op EducationPost-op Education

Job description

Where You’ll Work Baylor St.
Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care, neuroscience, oncology, transplantation, and more.
Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world.
In our commitment to advancing standards in an ever-evolving healthcare environment, our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients, visitors, staff, and physicians.
The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care, research, and education.
Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other.
Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.
Job Summary and Responsibilities As a Registered Nurse (RN), you will be a pivotal healthcare professional, delivering compassionate, high-quality care that truly impacts our patients' well-being and recovery.Every day, you will leverage your expertise to provide individualized, comprehensive care, making critical assessments, performing skilled procedures, and meticulously implementing patient care plans.
You'll collaborate seamlessly within an interdisciplinary team, contributing to a dynamic environment focused on optimal patient outcomes.To thrive in this vital role, you will possess keen assessment skills, acute critical thinking, and a patient-first mindset, driven by a profound enthusiasm to help others.
Your sense of urgency and dedication to excellence in a fast-paced environment will not only support patient recovery but also fuel your own career advancement.
Review medical information, schedule testing, review results and compile data for presentation of patient's case.
Notify consultants, prepare for and participate in physician‐led and multidisciplinary rounds, and communicate with patients, families and all disciplines involved in patient management in order to streamline and identify and solve potential problems.
Maintain effective communication.
Initiate and oversee all pre‐op and post‐op education, collaborating with nursing staff to provide a comprehensive teaching plan.
Assess potential learning problems (language barrier, etc.).
Initiate and collaborate in research protocols, journal articles, abstracts and patient education material.
Screen potential donor calls; coordinate and organize all aspects related to donor/recipient status at time of transplant.
24 hour call responsibility for both donor call and outpatient problems.
Triage calls, initiating appropriate treatment/intervention as required.
Job Requirements Required Bachelors Of Science Nursing and Three (3) Years’ Experience, upon hire and Acute Care/ICU, dialysis unit and/or transplant experience Registered Nurse: TX, upon hire