RN Coordinator-Home Infusion

• 4.
• Maintain effective communication with the health care team related to assessment findings, additional discharge planning needs and during patient/family education.
• 5.
• Electronically document all activity in Maestro, Netsmart, HCN360 and other documentation systems relevant to the position.
• 6.
• Meet with referral sources regularly to identify gaps in care, patient population needs, opportunities for referral process improvement and ongoing identification of additional patient/staff educational opportunities.
• 7.
• Maintain a working knowledge of specific insurance benefits, reimbursement guidelines and maintain an understanding of their impact on the delivery of home health, hospice, and infusion services.8.
• Maintain a working knowledge of applicable federal and state regulatory guidelines related to home care services 9.
• Maintains current knowledge base of the comprehensive services, products and supplies available through DHCH.
• 10.
• Maintain an updated record of referral source/community contacts and assist with the analysis and identification of referral trends and needs.
• 11.
• Work with DHCH referral center, finance, and the appropriate home program to accurately complete and obtain any additional required documentation to facilitate the prevention of an insurance denial for services.
• 12.
• Develop and maintain a positive relationship with internal and external customers.
• 13.
• Job responsibilities may include site-specific duties, weekend/holiday or after hours coverage as designated at each entity.
• 14.
• Perform other related duties incidental to the work described herein.

• Educator 1.
• Provides education to the patient and caregiver related to the services needed to facilitate access to care with Duke Health; disease state; and interventions to support health status.
• 2.
• Assists in the coordination of home discharge plan and facilitates the transition to the hospital care coordination team.3.
• Serves as an expert in supporting access to internal and external resources for patients.

Education, Degrees and Formal Training

BSN required. Current RN licensure in the state of North Carolina, or compact licensure in participating state is required.

BLS required, but if not current may be renewed during orientation.

Work Experience

Three years of nursing experience are required.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.