Atlanta Autism Center
Location
Kennesaw, Georgia
Salary
$15 - $22 / HOUR
The Front Desk Intake Coordinator is primarily responsible for managing daily administrative operations, including answering and distributing phone calls, faxes, and emails directed to the center. This role also involves patient registration, scheduling, medical records management, and various other front office functions as directed by management.
Candidates must be bilingual in Spanish and possess the ability to speak clearly, follow instructions, and utilize good judgment for problem-solving and decision-making. Preferred qualifications include experience with the ECW system and the ability to travel occasionally to other centers.
Description Join our Team! Atlanta Autism Center is hiring a Bilingual Intake Diagnostic Coordinator to assist in managing daily administrative operations.
Scope The Intake Diagnostic Coordinator is responsible for providing organization and support to the assigned center(s). You will primarily be responsible for answering and distributing phone calls, faxes, and emails directed to AAC. This will also include patient registration, scheduling, medical records, as well as a multitude of tasks related to front office functions as assigned by management.
Answering all telephone calls for AAC as they come in and redirecting them to appropriate staff in a pleasant manner Schedules, coordinates and tracks all incoming and outgoing referrals Patient check in and out Checks AAC voicemails at least 2x day, documents and distributes them to appropriate staff Maintains order/cleanliness of assigned workstations Insurance verification and collection of patient balances Schedules, coordinates and tracks all incoming and outgoing referrals Lab orders, processing and follow up on results Maintains schedules of assigned providers and resource Intake preparation including retrieving records from outside providers/institutions Returning any online, email and fax inquiries Appointment reminder calls as needed Other duties and tasks as assigned by management
Requires 1 year minimum experience in a medical business office setting. High School Diploma or equivalent Billing/Coding certification is a plus.
Bilingual- Spanish preferred Occasional travel to other centers as needed is required Experience with ECW system is preferred Ability to speak clearly and concisely Ability to read, understand, and follow oral and written instruction Medical terminology Ability to develop goals, prioritize, organize and make most efficient use of time Ability to use individual judgment to solve problems and make decisions Ability to operate a computer and basic office equipment Demonstrated strong interpersonal, oral, and written communication skills Ability to transfer knowledge in a precise manner
Atlanta Autism Center (AAC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws. AAC complies with applicable laws regarding accommodations for qualified individuals with disabilities. We encourage individuals of all backgrounds to apply.
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