Medi-Weightloss·Franklin, Tennessee
The primary responsibility is acting as a "flow master" to prepare patients for the provider by accurately performing rapid vitals, EKG, and phlebotomy, including IM injections. Secondary duties involve supporting the Growth Manager with front-office tasks, ensuring excellent patient reception and handling all communications.
Join our thriving team at Medi-Weightloss of Franklin where we're dedicated to transforming lives by helping individuals achieve their health and weight loss goals. Our personalized medical weight loss programs, combined with a supportive and caring environment, make us a leader in the industry. We are seeking a talented and experienced Medical Assistant with front office expertise to enhance our team.
Why
Join Us:
Dynamic
Team
Culture: Be part of a talented and collaborative team committed to excellence in patient care.
Career
Growth
Opportunities: Thrive in an environment that values your skills and offers opportunities for professional development.
Competitive
Compensation: Enjoy a competitive salary and benefits package.
Primary
Responsibilities: We are looking for a "flow master." You will be the primary person responsible for getting patients "provider-ready." This includes rapid and accurate vitals, EKG, and phlebotomy (IM injections included). When not in the lab, you will support our Growth Manager with front-office tasks, ensuring every patient feels welcomed and every phone call is handled with care.
Administrative
Duties:
Utilize a multi-line phone system to answer and appropriately route all incoming calls.
Conduct follow-up calls to discuss patient progress and address concerns.
Refer non-routine, sensitive, or complex requests to the appropriate staff member.
Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards.
Assist with monitoring daily inventory levels of clinical and office supplies.
Perform daily scanning and uploading of documents in patient files.
Train additional staff on daily procedures when requested by the office manager and/or physician.
Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.
Clinical
Duties (varied based on credentials):
Obtain patient vitals, EKG, and perform phlebotomy.
Administer IM injections.
Prepare laboratory order forms and obtain patient laboratory results.
Assist physicians or mid-level practitioners with patient referrals to other healthcare professionals.
Document patient progress notes in the patient chart and/or EMR.
Conduct follow-up calls to patients to discuss progress and address concerns.
Perform other clinical duties as required.
Medical Assistant certification.
Front office experience, including insurance and VOB knowledge.
Clinical experience in EKG and phlebotomy.
Prior experience and training in exercise (a plus).
Strong communication and interpersonal skills.
Salary: [Competitive, Commensurate with Experience]
Market context
Support-services roles in Tennessee often stay competitive because employers look for licensed nurses who can step into patient-facing operations and coordinate care reliably. For this role category, the strongest candidates usually pair current state licensure and CPR certification with medical-surgical, ICU, or hemodialysis experience. The job requirements and benefits on this platform are AI-summarized from the original job description, saving you research time; before applying, confirm your license status and highlight any hands-on clinical experience that matches the preferred background.