Community Health Worker

• The Community Health Worker (CHW) is a trusted member of the community working closely with Shawnee Health medical providers, case managers, and counseling staff to reach patients and community members at risk of substance use disorders, including but not limited to opioid use, in Williamson County. The CHW works with primary care teams and other agencies to improve patient care outcomes, close care gaps, and assist the patients in navigating the health care and social service systems. Through education and appropriate linkage to community-based resources, at risk patients are able to better manage their own health. Persons with lived experience are encouraged to apply. Essential Job Functions
• Engage in the community through outreach to identify and recruit target population high-risk patients from the service area
• Serves as a liaison between Medical healthcare, Oral Healthcare and Social Services, and the community
• Provides health education (Medical and Oral Health) through the utilization of outreach activities, informal counseling and social support
• Provides appropriate follow up and feedback to providers on health management plans and goals
• Assists patients/client in utilization of resources including scheduling appointments and transportation
• Assists with Medical, Dental, and Behavioral health referrals to ensure compliance and follow through
• Assesses the needs of the patient/client and assists in completion of applications for programs/services which they may be eligible
• Provides coaching for patients on effectively managing their chronic health conditions or Oral health conditions
• Continue to expand knowledge of services and resources available in the area
• Link patients/ clients to appropriate community resources
• Maintain current knowledge of common health issues as well as different types of benefits and insurance

Education & Experience Requirements

1. Mandatory

High School Diploma or equivalent 1. Preferred

Community Health Worker certificate