Nurse Navigator - HIV Testing and Linkage

SHIFT: Day (United States of America) Seeking Breakthrough Makers

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

• A Brief Overview Children's Hospital of Philadelphia is seeking a Nurse Navigator for their outpatient Adolescent department.
• The Nurse Navigator will be working with their HIV and Linkage team.
• This position will take place at 3550 Market St but will require travel to Primary Care offices as needed.
• The shift will be based off of the operational need.
• Experience working with adolescents, HIV, sexual health, and/or substance use is preferred.

This role serves as the primary clinical contact for patients and families seeking certain specialized services at The Children's Hospital of Philadelphia that require an additional focus on care coordination.

This role is charged with assisting new patients in understanding their care plan, coordinating communication between multiple care team members across the care continuum; participating in family meetings; providing patient/family education, and providing care coordination including scheduling appointments and telephone triage.

The role may also assist with development of outreach and research activities for their department. Triages/ manages incoming new and established patient calls/email requests. Assists with the collection and review process for all potential patients. Works in collaboration with the clinical staff (Medical team, Physical therapy, Social Work, etc.), Out of Area Specialist, Business Offices, to ensure all aspects of the patient and family care coordination results in an ideal patient experience.

• What you will do Patient Navigator Responsibilities Coordinate care with referring clinicians and referral patients to simplify access and enhance communication and the patient/family experience at CHOP.