The Unit Coordinator/LNA assists RNs/LPNs in delivering age-specific patient care, focusing on ADLs, safety, and timely communication with the care team and management. A primary responsibility includes promptly answering patient call bells and providing direct personal care assistance as assigned.
Requirements summary
Candidates must possess a High School Diploma or equivalent and maintain current active BLS certification, along with New Hampshire Nursing Assistant licensure (though not required for the Unit Coordinator aspect). Preferred experience is 1-2 years, and all new hires must attend a mandatory three-day orientation in Lancaster, NH.
high schoolCommunicationCustomer ServiceTime ManagementPatient AdvocacyConfidentialityOrganizationPatient CareProfessionalismConflict ManagementChartingPunctualitySafetyActivities of Daily Living (ADLs)Telephone EtiquetteAttendanceHealth Promotion
Job description
Job summary
Works under the direction of the House Supervisors and RN Nurse Manager.
Unit Coordinator/LNA reports directly to the primary nurse regarding the day-to-day job expectations, duties, and accountability.
Assists RN/LPN in providing safe delivery of age specific and effective patient care.
Works on the Medical/Surgical or in the Emergency Department and assists in other areas as assigned.
Job requirements
Education, Required
High School Diploma or equivalent
Licenses/Certifications
Maintains current licensure in the State of New Hampshire as a Nursing Assistant. (not required for unit coordinator)
Maintains current active BLS certification.
Work Experience, Skills, Knowledge and Abilities
Prefer 1-2 years of experience.
Position specific responsibilities
Incorporates appropriate skills in all interactions and delivery of care relative to ADL’s, safety and protection, patient care skills, evaluation and equipment use/management.
Communicates with patients, primary nurse, other patient care team members and management in an accurate, timely manner. Talks with, listens to patient/team members; reports pertinent, concise information; completes timely and accurate charting; protects confidentiality of patients/colleagues.
Develops and maintains human care relationships. Demonstrates caring and concern for patients, families and colleagues; assists with the provision of care based on philosophical, moral and ethical concepts; advocates for the needs/values of the patient; adapts the delivery and management of health care for diverse populations and environments; assists colleagues with care delivery; refers all concerns/issues to appropriate resource; protects patient autonomy, dignity and rights.
Manages self and resources effectively organizes and prioritizes multitask workload effectively and appropriately; accepts changes in assignment/expectations; utilizes equipment and supplies appropriately; maintains clean, orderly environment of care; applies personal work organizational skills; interacts with others in a professional manner; manages conflict with professionalism; ensures direct, immediate communication; gives feedback appropriately, verbalizes scope of practice for self and others.
Deliver care with a focus on health promotion. Provides information to patient; assess for barriers to learning; uses colleagues as a learning resource; discusses questions/issues with colleagues.
Meets UCVH standards related to telephone etiquette, customer service, attendance, punctuality, inter/intra department relations, confidentiality, corporate compliance, and patient/provider rights.
The UC/LNA role holds the primary responsibility to answer patient call bells. The minimum expectation is that all bells are answered promptly utilizing the phrase “How can I help you?”
The UC/LNA must be competent and comfortable to meet the ADL needs for many patients/residents while providing support to all other patients/residents in facility.
Care for multiple patients/residents in the facility as assigned by RN House Supervisor/RN Nurse Manager or at the request of the primary nurse.
Observe patients/resident rights.
Provide personal care and assistance with activities of daily living:
UC/LNA to check each patient room for adequate linens and bath items. LNA not to over stock patient room with linens, while using resources prudently.
Oral hygiene is to be performed on patients/residents twice a day (every am & every pm). If a patient/resident is competent & capable of self-care the UC/LNA is to offer care, in lieu of performing care. Oral care is clearly defined as natural teeth are brushed using toothpaste & toothbrush. Dentures are to be removed from mouth, brushed, and rinsed before being returned to patients/residents mouth.
Feeding: Pass and pick-up food trays.
Performs additional duties as assigned.
Maintains work area in a clean and orderly manner.
Please Note
All new hires are required to attend a mandatory three-day orientation at Weeks Medical Center in Lancaster, NH. This orientation provides essential training, compliance information, and an introduction to our organizational culture to ensure a smooth and successful transition into your role. Attendance on all three days is required for onboarding completion.
Additionally, if Weeks Medical Center is not your designated home base, you will be eligible for travel reimbursement in accordance with our standard travel policy.
